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  • Hi Ralf,

    This bit is helpful:

    Error: Call to undefined function x_is_shop() in /usr/www/users/compudp/pibella.co.za/wp-content/themes/x-child/functions.php:69

    The source of this error message must be located in your child theme’s functions file. Would you mind sharing the code from that file for us please?

    What version of the X theme are you using btw?

    Cheers,
    Vic

    Hi, can you still not log in? I think that the first step would be to deactivate whatever is causing your site to crash and try to log back in.

    You could try deactivating the plugins via the database or wp-content/plugins folder.

    A) Via the database: go to the _options table > find the option active_plugins > edit the option value via the pencil icon > replace the code with this:
    a:0:{}

    B) Via the wp-content/plugins folder: connect to your site via FTP > find your plugin folder > rename the folder of the plugin that is causing your site to crash, e.g. change wp-content/plugins/visual-form-builder to wp-content/plugins/XYZ or if you don’t know which one it is, rename the plugin folder itself, e.g. wp-content/plugins to wp-content/pluginzzz.

    And I’m wondering if you might also have to switch to a default theme, because of /wp-content/themes/ being messaged in your error message.

    You could also try changing that via the database:

    Via the database: go to the _options table > find the option current_theme > edit the option value via the pencil icon > replace the code with this:

    Twenty Twenty-Two

    Please let us know what happened or worked!

    Thread Starter vicgolding

    (@vigolding)

    Hi,

    That’s not possible I’m afraid, I’m developing it in a local environment. But you can find some screenshots here:

    Panel image on home page
    Inspector
    Panel image as header image on single page

    Image dimensions are 2000 × 692 pixel.

    Thanks,
    Victoria

    Thread Starter vicgolding

    (@vigolding)

    Hi Steve,

    Thanks!

    Victoria

Viewing 4 replies - 1 through 4 (of 4 total)