Vik Sintus

Hello Rajesh,
just to let you know I followed your instruction about the hosting provider an now my problem is resolved thanks again. My hosting provider did not provide the wordpress friendly environment, but they gladly do it for me at no extra charge.

@dinesh you could do the same ie talk to your hosting provider

Hello Rajesh
I stil have no luck, I don’t have any folder named tmp in my whole entire file structure and also I don’t have uid 10094 as I am the only one who can access the control panel area of my server.

When I opened the /httpdocs/wp-admin/includes/file.php line 179 and it surrounding neighborhood it looks like this

$filename = preg_replace('|\..*$|', '.tmp', $filename);
	$filename = $dir . wp_unique_filename($dir, $filename);
	touch($filename);
	return $filename;

and the exact line 179 the touch($filename); bit

and the same goes to the line 493 of the error

if ( is_wp_error( $response ) ) {
		unlink( $tmpfname );
		return $response;
	}

and the unlink( $tmpfname ); is on the exact line of 493
thank you for your help

uh, thanks Rajesh
I actually can access that part of the server but I am not sure which folder should I change or disable the safe mode. Is it the httpdocs folder?

the httpdocs folder of my subdomain have this rwx r-x—
which the owner able to read write and execute

group able to read and execute

for the other not able to do anything
thanks for helping