I managed to test it several times! You were right about the delivery address! The client confirmed the address during payment and everything matches!
But there is still a problem that requires your involvement. During testing, it was not possible to get the client’s phone number and email. More precisely, the email was pulled up, but not at all the one that the client specified. Testing took place on the website https://storykeep.eu/cart/
As you can see from the screenshot https://prnt.sc/zw-NeEYFwYfG , the delivery address is correct, but the payer’s address is incorrect. The missing phone number, the missing email pulled up incorrect (but not critical).
Thank you for your testimony. Do I understand correctly that there is no documentation on how to create a Host Page (on the checkout page you simply select a payment method, then clicking on “Place order” will redirect you to the page with Stripe / Apple Pay / Google Pay services)?
Plugins do not conflict, as when changing the template – everything worked correctly. In addition, on the current theme, all plugins of the plugin were disabled, except for WooCommerce – it still did not work.
Mostly a bug in the code. Please tell me how I can track the error?
The problem is still relevant. Tech support WayForPay recommended to contact you. The support of TemplateMonster replied that everything is fine from their side, there are no blocks.
WooCommerce remains…
There are 3 payment methods installed on the website. When completed by standard payment methods, the order is placed in the “Processing” status, as it should be.
WayForPay payment – returns the status “Successful” and automatically transfers the order to the status “Completed”. This leads to the fact that the store administrator does not receive an email, and it is not at all visible that the order has been processed.
What other options will there be so that after successful payment the order will be in the “Processing” status?!?
