vinceluk

thank you very much!!! that worked easily!

Hi Benjamin, this is my client IP debug panel info:

Current IP informations (as detected by the plugin)
Detected client IP: ::1
This IP is used for detecting the geo-information of the user. It should be the same as the real client IP below.
Real client IP (detected without the plugin): 76.71.141.150
This IP is detected within the browser, so reverse proxies of the server are not affected.
External Server IP: 35.206.107.191
In some cases, the server is in the same network as the client (e.g. testing server). As the connection does not use Internet, this plugin uses the IP adress of the server as seen from the internet.
For performance reasons, this IP is cached for 2 hours.
Also, for servers without internet access, this IP can be set in the options.
REMOTE_ADDR: 66.248.200.6
In server configurations without reverse proxy, this will equal to the “detected client IP”. Otherwise, this is the IP of the reverse proxy.
HTTP_X_FORWARDED_FOR: (unset)
Reverse proxies usually add this header to indicate the original IP. If several IPs are given here (seperated by a comma), the correct user IP usually is the leftmost one.
Settings of the plugin
Use reverse proxy: yes
Enable this option if REMOTE_ADDR is not the correct client IP.
Whitelist for known reverse proxies (optional if only one): 66.248.200.6
All IPs in HTTP_X_FORWARDED_FOR that are not the correct client IP are probably known reverse proxies.
(For security reasons, this is not assumed by default: maybe the reverse proxy is not of the server, but a Man-In-The-Middle-Attack … not very probable but possible.)

So why is the Detected client IP: ::1 ???

• This reply was modified 6 years ago by vinceluk.

Hey Benjamin

Thanks for your quick reply. No I did noto add it.. and I just did (I think I did anyway)…

In the Settings, it now says:

Whitelist for known reverse proxies (optional if only one): 66.248.200.6
All IPs in HTTP_X_FORWARDED_FOR that are not the correct client IP are probably known reverse proxies.

Is that all I have to set? Because when I test, it still shows the USA location of the 66.248.200.6 IP.. and when I test actually using the contact form, my tracking also shows 66.248.200.6… Am I missing something?

Thanks again!

I had to revert back to backed up version of my site and it now works…

but any idea why it didn’t work? I’m afraid issue will arise again..

Hi Diana

OK thanks. I don’t mind paying for the pro version. But can you test to see if it works with Merchandiser first?