vinitabansal
Forum Replies Created
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Hi Moses,
Target country was already configured at the time I raised the issue. I had configured the plugin to include it from the very beginning. The issue started showing recently only. So, don’t think it had anything to do with that plugin. Not sure why resyncing products fixed the issue though.
Thanks,
Vinita
Hi Moses,
Issue got resolved after a few minutes of resyncing. However, it still shows up in Google indexing as an error. I am assuming Google will take some time to sync data with merchant center. I’ll update this thread in case there are further issues.
Thanks,
Vinita
Hi Moses,
All products are showing approved in Google Merchant Center. Resyncing products doesn’t resolve the issue. Please see the issue message here: https://ibb.co/8Dvx3HjQ
I need your help to understand why it’s expecting a sale price to be specified for products that are not on sale.
Thanks,
Vinita
Hi Moses,
Please find details below:
>> A screenshot of WooCommerce > Settings, specifically the Currency Options section at the bottom of the page.
See here: https://ibb.co/yn4PcBN3
>> A copy of your System Status Report: Go to WooCommerce > Status > Get system report, then click Copy for support and paste the result on pastebin.com, then share the link here.
See here: https://pastebin.com/Sh9Na3La
>> Screenshots of the General tab for two of your products—one that’s on sale and one that isn’t—showing the regular price and sale price fields.
Not on sale: https://ibb.co/zWdwWBCx
On sale: https://ibb.co/S4tz94bZ
Please let me know if you need anything else.
Thanks,
Vinita
Forum: Plugins
In reply to: [WP Activity Log] Fatal errorThanks for your response Lucian. I’ll check this.
I am not sure how this can be a plugin and theme conflict issue when it occurred with twenty twenty four theme and only 2 plugins (woo and stripe). Can you please elaborate?
Hi,
Both these settings were the same even when the issue was reported. I had shared screenshot of the same earlier. So, I don’t believe it was a settings issue.
Thanks,
Vinita
Hi,
>> In the settings of the WooCommerce Stripe Payment Gateway plugin
I don’t see stripelink as an option in my stripe plugin settings. Only gpay and apple are available. See this https://ibb.co/pR7vrWC.
>> In the related screen at dashboard.stripe.com
Shared earlier that this wasn’t enabled when I faced the issue.
What would be the next steps to identify the source of the issue so that we can prevent it from occurring again?
Thanks,
Vinita
Hi Shaheem,
Stripe link has always been disabled in stripe dashboard for me. I had shared a screenshot as well for it earlier. Sharing it again: https://ibb.co/0JyXKft
Is there something else to be done to disable it?
Thanks,
Vinita
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe error on billing details nameHi Shameem,
I did some debugging on the issue and I am getting the message even with a twenty twenty four theme and all plugins disabled except stripe payment and woocommerce. To make some progress on this issue, can you please help me understand what the error means and what is stripe expecting me to pass that’s not getting passed which is causing the error to occur.
Here’s the error message again for your reference:
“You specified “never” for fields.billing_details.name when creating the payment Element, but did not pass params.billing_details.name when calling stripe.createPaymentMethod(). If you opt out of collecting data via the payment Element using the fields option, the data must be passed in when calling stripe.createPaymentMethod().”
Can you also clarify what does it mean “You specified “never” for fields.billing_details.name when creating the payment Element.” I have not explicitly set “never” anywhere for billing_details.name. Is this the stripe default? Is there a way to change it?
Thanks,
Vinita
Hi Zubair,
I understand that there were no plugin updates. But please notice that no plugin or theme conflict could have occurred as well because I had shared screenshots showing the form fields not displaying with twenty twenty four theme and only 2 plugins enabled (woo and stripe payment).
Can you investigate into why stripe link was throwing the error that I had shared earlier even when it was disabled?
Unhandled payment Element loaderror Objecterror: message: “Link is not supported in your country.”param: “deferred_intent.payment_method_types”request_log_url: “https://dashboard.stripe.com/test/logs/req_DTr2dahIWi0Kqc?t=1719490390″status: 400type: “invalid_request_error”Prototype: ObjectPrototype: Object
Thanks,
Vinita
Please clarify the next steps on this issue.
Hi,
The issue resolved itself just like it happened 2 months back when I first reported it. Please see that I had faced this issue 2 months back as well and then one fine day it started working. This is the second time it has happened. 6 days ago when I checked and replied to this thread, it wasn’t working and today when I checked again, form fields are getting displayed and even button html in input field is not a problem anymore.
This is very weird behavior. Do you have A/B testing going on that could be causing it?
I need some clear understanding of what’s happening here and what could be the reason for it not working earlier. What do you think we can check to debug this further? My understanding is that it has to do with stripe link error that I was getting earlier. Were there any changes done on stripe link that resolved it?
To answer your earlier query, my store is in India, but I have tested it from NL, Japan and other countries and got the same behavior.
Thanks,
Vinita
Hi,
Do you want system status report with all plugins disabled except woo and stripe with twenty twenty four theme with the issue reproduced?
Thanks,
Vinita