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Viewing 15 replies - 1 through 15 (of 79 total)
  • Thread Starter Visual Vision

    (@visualvision)

    Hi once again,

    I checked everything again and reviewed all settings. The calendar is displayed via an Elementor widget, and within that widget you have to define the maximum number of dates shown on the frontend. It’s not possible to leave this field empty to automatically display all dates — a specific number must be entered.

    I have now increased the number accordingly so that all published dates are displayed.

    So, the issue was not related to the add-on plugin (I disabled it for testing purposes, but this had no effect on the display of the main calendar). It turned out to be a setting within the Elementor widget.

    Best regards,
    Nicole

    Thread Starter Visual Vision

    (@visualvision)

    Hi Darian!

    Sorry for not replying earlier. It was the weekend.

    I didn’t have time to check whether the issue was caused by the other plugin. However, as I said, there are more subdomains within that WordPress installation which are built on the same architecture, and the calendar works there without any display issues, so I’m not quite sure what’s causing this. I will check your suggestion within the next few hours and let you know.

    Thank you so far.

    Kind regards, Nicole

    Thread Starter Visual Vision

    (@visualvision)

    Thank you, Diana! Issue solved!

    Thread Starter Visual Vision

    (@visualvision)

    Ah, forgot: the website is not live now (under construction) and I’m working with Elementor Pro, WooCommerce, Germanized and Checkout Field Editor for WooCommerce along with your Plugin.

    Thread Starter Visual Vision

    (@visualvision)

    Thank you, Manoj!

    That works perfectly!

    Kind regards,

    Nicole

    Thread Starter Visual Vision

    (@visualvision)

    The problem is solved now. I set it up again, now it’s working with firewall on.

    Kind regards!

    Thread Starter Visual Vision

    (@visualvision)

    Hello once again,

    unfortunately, I still haven’t found a solution. I was able to reproduce the error again:

    • With the Wordfence firewall set to Learning Mode, the test email is sent successfully.
    • With the Wordfence firewall switched on (Enabled and Protecting), the test email is not sent.

    Could someone please check this and advise me on how to configure the firewall so that it is in Protecting Mode while still allowing email sending?

    I would greatly appreciate a swift reply.

    Kind regards,

    Nicole

    Here’s the error log:

    Versions:
    WordPress: 6.8.2
    WordPress MS: No
    PHP: 8.3.24
    WP Mail SMTP: 4.6.0

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Message rejected as spam SMTP code: 550
    Host: smtp.world4you.com
    Port: 587
    SMTPSecure:
    tls
    SMTPAutoTLS:bool(true)
    SMTPAuth:bool(true)

    Server:
    OpenSSL: OpenSSL 1.1.1w 11 Sep 2023

    Debug:
    E-Mail-Quelle WP Mail SMTP Mailer: Anderer SMTP-Server SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Message rejected as spam SMTP code: 550

    SMTP Debug:
    2025-09-04 18:54:34 Connection: opening to smtp.world4you.com:587, timeout=30, options=array()
    2025-09-04 18:54:34 Connection: opened
    2025-09-04 18:54:34 SERVER -> CLIENT: 220 mx13lb.world4you.com ESMTP Exim 4.97.1 Thu, 04 Sep 2025 20:54:34 +0200
    2025-09-04 18:54:34 CLIENT -> SERVER: EHLO www.rentthecook.at
    2025-09-04 18:54:34 SERVER -> CLIENT: 250-mx13lb.world4you.com Hello www.rentthecook.at [81.19.145.88]250-SIZE 157286400250-8BITMIME250-PIPELINING250-PIPECONNECT250-AUTH LOGIN PLAIN250-STARTTLS250 HELP
    2025-09-04 18:54:34 CLIENT -> SERVER: STARTTLS
    2025-09-04 18:54:34 SERVER -> CLIENT: 220 TLS go ahead
    2025-09-04 18:54:34 CLIENT -> SERVER: EHLO www.rentthecook.at
    2025-09-04 18:54:34 SERVER -> CLIENT: 250-mx13lb.world4you.com Hello www.rentthecook.at [81.19.145.88]250-SIZE 157286400250-8BITMIME250-PIPELINING250-PIPECONNECT250-AUTH LOGIN PLAIN250 HELP
    2025-09-04 18:54:34 CLIENT -> SERVER: AUTH LOGIN
    2025-09-04 18:54:34 SERVER -> CLIENT: 334 VXNlcm5hbWU6
    2025-09-04 18:54:34 CLIENT -> SERVER: [credentials hidden]
    2025-09-04 18:54:34 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
    2025-09-04 18:54:34 CLIENT -> SERVER: [credentials hidden]
    2025-09-04 18:54:34 SERVER -> CLIENT: 235 Authentication succeeded
    2025-09-04 18:54:34 CLIENT -> SERVER: MAIL FROM:<[email protected]>
    2025-09-04 18:54:34 SERVER -> CLIENT: 250 OK
    2025-09-04 18:54:34 CLIENT -> SERVER: RCPT TO:<[email protected]>
    2025-09-04 18:54:34 SERVER -> CLIENT: 250 Accepted
    2025-09-04 18:54:34 CLIENT -> SERVER: DATA
    2025-09-04 18:54:34 SERVER -> CLIENT: 354 Enter message, ending with "." on a line by itself
    2025-09-04 18:54:34 CLIENT -> SERVER: Date: Thu, 4 Sep 2025 18:54:34 +0000
    2025-09-04 18:54:34 CLIENT -> SERVER: To: [email protected]
    2025-09-04 18:54:34 CLIENT -> SERVER: From: RENT THE COOK <[email protected]>
    2025-09-04 18:54:34 CLIENT -> SERVER: Subject: WP Mail SMTP: HTML Test-E-Mail an [email protected]
    2025-09-04 18:54:34 CLIENT -> SERVER: Message-ID: <[email protected]>
    2025-09-04 18:54:34 CLIENT -> SERVER: X-Mailer: WPMailSMTP/Mailer/smtp 4.6.0
    2025-09-04 18:54:34 CLIENT -> SERVER: X-Mailer-Type: WPMailSMTP/Admin/Test
    2025-09-04 18:54:34 CLIENT -> SERVER: MIME-Version: 1.0
    2025-09-04 18:54:34 CLIENT -> SERVER: Content-Type: text/html; charset=UTF-8
    2025-09-04 18:54:34 CLIENT -> SERVER:
    2025-09-04 18:54:34 CLIENT -> SERVER: <!doctype html>
    2025-09-04 18:54:34 CLIENT -> SERVER: <html lang="en">
    2025-09-04 18:54:34 CLIENT -> SERVER: <head>
    2025-09-04 18:54:34 CLIENT -> SERVER: <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
    2025-09-04 18:54:34 CLIENT -> SERVER: <meta http-equiv="X-UA-Compatible" content="IE=edge">
    2025-09-04 18:54:34 CLIENT -> SERVER: <meta name="viewport" content="width=device-width">
    2025-09-04 18:54:34 CLIENT -> SERVER: <title>WP Mail SMTP Test Email</title>
    2025-09-04 18:54:34 CLIENT -> SERVER: <style type="text/css">@media only screen and (max-width: 599px) {table.body .container {width: 95% !important;}.header {padding: 15px 15px 12px 15px !important;}.header img {width: 200px !important;height: auto !important;}.content, .aside {padding: 30px 40px 20px 40px !important;}}</style>
    2025-09-04 18:54:34 CLIENT -> SERVER: </head>
    2025-09-04 18:54:34 CLIENT -> SERVER: <body style="height: 100% !important; width: 100% !important; min-width: 100%; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; -webkit-font-smoothing: antialiased !important; -moz-osx-font-smoothing: grayscale !important; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #f1f1f1; text-align: center;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <table border="0" cellpadding="0" cellspacing="0" width="100%" height="100%" class="body" style="border-collapse: collapse; border-spacing: 0; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; height: 100% !important; width: 100% !important; min-width: 100%; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; -webkit-font-smoothing: antialiased !important; -moz-osx-font-smoothing: grayscale !important; background-color: #f1f1f1; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <td align="center" valign="top" class="body-inner wp-mail-smtp" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: center;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <!-- Container -->
    2025-09-04 18:54:34 CLIENT -> SERVER: <table border="0" cellpadding="0" cellspacing="0" class="container" style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; width: 600px; margin: 0 auto 30px auto; Margin: 0 auto 30px auto; text-align: inherit;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <!-- Header -->
    2025-09-04 18:54:34 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <td align="center" valign="middle" class="header" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: center; padding: 30px 30px 22px 30px;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <img src="https://www.rentthecook.at/wp-content/plugins/wp-mail-smtp/assets/images/email/wp-mail-smtp.png" width="250" alt="WP Mail SMTP Logo" style="outline: none; text-decoration: none; max-width: 100%; clear: both; -ms-interpolation-mode: bicubic; display: inline-block !important; width: 250px;">
    2025-09-04 18:54:34 CLIENT -> SERVER: </td>
    2025-09-04 18:54:34 CLIENT -> SERVER: </tr>
    2025-09-04 18:54:34 CLIENT -> SERVER: <!-- Content -->
    2025-09-04 18:54:34 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <td align="left" valign="top" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #ffffff; padding: 0; border-right: 1px solid #ddd; border-bottom: 1px solid #ddd; border-left: 1px solid #ddd; border-top: 3px solid #809eb0;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; margin: 0; Margin: 0; text-align: inherit;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <td class="content" style="padding: 60px 75px 45px 75px;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <div class="success" style="text-align: center;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <p class="check" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; margin: 0 auto 16px auto; Margin: 0 auto 16px auto; text-align: center;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <img src="https://www.rentthecook.at/wp-content/plugins/wp-mail-smtp/assets/images/email/icon-check.png" width="70" alt="Success" style="outline: none; text-decoration: none; max-width: 100%; clear: both; -ms-interpolation-mode: bicubic; display: block; margin: 0 auto 0 auto; Margin: 0 auto 0 auto; width: 50px;">
    2025-09-04 18:54:34 CLIENT -> SERVER: </p>
    2025-09-04 18:54:34 CLIENT -> SERVER: <p class="text-extra-large text-center congrats" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; font-size: 20px; text-align: center; margin: 0 0 20px 0; Margin: 0 0 20px 0;">
    2025-09-04 18:54:34 CLIENT -> SERVER: Congrats, test email was sent successfully!
    2025-09-04 18:54:34 CLIENT -> SERVER: </p>
    2025-09-04 18:54:34 CLIENT -> SERVER: <p class="text-large" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px;">
    2025-09-04 18:54:34 CLIENT -> SERVER: Thank you for trying out WP Mail SMTP. We're on a mission to make sure that your emails actually get delivered.
    2025-09-04 18:54:34 CLIENT -> SERVER: </p>
    2025-09-04 18:54:34 CLIENT -> SERVER: <p class="text-large" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px;">
    2025-09-04 18:54:34 CLIENT -> SERVER: If you find this free plugin useful, please consider giving WP Mail SMTP Pro a try!
    2025-09-04 18:54:34 CLIENT -> SERVER: </p>
    2025-09-04 18:54:34 CLIENT -> SERVER: <p class="signature" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: left; margin: 20px 0 0 0; Margin: 20px 0 0 0;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <img src="https://www.rentthecook.at/wp-content/plugins/wp-mail-smtp/assets/images/email/signature.png" width="180" alt="Signature" style="outline: none; text-decoration: none; max-width: 100%; clear: both; -ms-interpolation-mode: bicubic; width: 180px; display: block; margin: 0 0 0 0; Margin: 0 0 0 0;">
    2025-09-04 18:54:34 CLIENT -> SERVER: </p>
    2025-09-04 18:54:34 CLIENT -> SERVER: <p style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0;">
    2025-09-04 18:54:34 CLIENT -> SERVER: Jared Atchison<br>Co-Founder, WP Mail SMTP
    2025-09-04 18:54:34 CLIENT -> SERVER: </p>
    2025-09-04 18:54:34 CLIENT -> SERVER: </div>
    2025-09-04 18:54:34 CLIENT -> SERVER: </td>
    2025-09-04 18:54:34 CLIENT -> SERVER: </tr>
    2025-09-04 18:54:34 CLIENT -> SERVER: <!-- Aside -->
    2025-09-04 18:54:34 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <td align="left" valign="top" class="aside upsell-mi" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #f8f8f8; border-top: 1px solid #dddddd; text-align: center !important; padding: 30px 75px 25px 75px;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <h6 style="padding: 0; color: #444444; word-wrap: normal; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: bold; mso-line-height-rule: exactly; line-height: 130%; font-size: 18px; text-align: center; margin: 0 0 15px 0; Margin: 0 0 15px 0;">
    2025-09-04 18:54:34 CLIENT -> SERVER: Unlock Powerful Features with WP Mail SMTP Pro
    2025-09-04 18:54:34 CLIENT -> SERVER: </h6>
    2025-09-04 18:54:34 CLIENT -> SERVER: <p class="text-large" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px; text-align: center;">
    2025-09-04 18:54:34 CLIENT -> SERVER: Email Logging with Email Resending<br>
    2025-09-04 18:54:34 CLIENT -> SERVER: Open & Click Tracking<br>
    2025-09-04 18:54:34 CLIENT -> SERVER: Email Reports with Weekly Summary<br>
    2025-09-04 18:54:34 CLIENT -> SERVER: Backup Mailer<br>
    2025-09-04 18:54:34 CLIENT -> SERVER: Failed Email Alerts via Email, Slack, and SMS<br>
    2025-09-04 18:54:34 CLIENT -> SERVER: World-Class Support
    2025-09-04 18:54:34 CLIENT -> SERVER: </p>
    2025-09-04 18:54:34 CLIENT -> SERVER: <p class="text-large last" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; font-size: 13px; text-align: center; margin: 0 0 0 0; Margin: 0 0 0 0;">
    2025-09-04 18:54:34 CLIENT -> SERVER: WP Mail SMTP users get <span style="font-weight:700;color:#218900;">$50 off</span>, automatically applied at checkout
    2025-09-04 18:54:34 CLIENT -> SERVER: </p>
    2025-09-04 18:54:34 CLIENT -> SERVER: <center style="width: 100%;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <table class="button large expanded orange" style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; text-align: left; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #e27730; width: 100% !important;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <td class="button-inner" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 100%; padding: 20px 0 20px 0;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <table style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; text-align: left; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; width: 100% !important;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; text-align: center; color: #ffffff; background: #e27730; border: 1px solid #c45e1b; border-bottom: 3px solid #c45e1b; mso-line-height-rule: exactly; line-height: 100%;">
    2025-09-04 18:54:34 CLIENT -> SERVER: <a href="https://wpmailsmtp.com/lite-upgrade/?utm_source=WordPress&utm_medium=plugin-settings&utm_campaign=liteplugin&utm_locale=de_de&utm_content=email-test" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; margin: 0; Margin: 0; font-family: Helvetica, Arial, sans-serif; font-weight: bold; color: #ffffff; text-decoration: none; display: inline-block; border: 0 solid #c45e1b; mso-line-height-rule: exactly; line-height: 100%; padding: 14px 20px 12px 20px; font-size: 20px; text-align: center; width: 100%; padding-left: 0; padding-right: 0;">
    2025-09-04 18:54:34 CLIENT -> SERVER: Upgrade to Pro Today
    2025-09-04 18:54:34 CLIENT -> SERVER: </a>
    2025-09-04 18:54:34 CLIENT -> SERVER: </td>
    2025-09-04 18:54:34 CLIENT -> SERVER: </tr>
    2025-09-04 18:54:34 CLIENT -> SERVER: </table>
    2025-09-04 18:54:34 CLIENT -> SERVER: </td>
    2025-09-04 18:54:34 CLIENT -> SERVER: </tr>
    2025-09-04 18:54:34 CLIENT -> SERVER: </table>
    2025-09-04 18:54:34 CLIENT -> SERVER: </center>
    2025-09-04 18:54:34 CLIENT -> SERVER: </td>
    2025-09-04 18:54:34 CLIENT -> SERVER: </tr>
    2025-09-04 18:54:34 CLIENT -> SERVER: </table>
    2025-09-04 18:54:34 CLIENT -> SERVER: </td>
    2025-09-04 18:54:34 CLIENT -> SERVER: </tr>
    2025-09-04 18:54:34 CLIENT -> SERVER: </table>
    2025-09-04 18:54:34 CLIENT -> SERVER: </td>
    2025-09-04 18:54:34 CLIENT -> SERVER: </tr>
    2025-09-04 18:54:34 CLIENT -> SERVER: </table>
    2025-09-04 18:54:34 CLIENT -> SERVER: </body>
    2025-09-04 18:54:34 CLIENT -> SERVER: </html>
    2025-09-04 18:54:34 CLIENT -> SERVER:
    2025-09-04 18:54:34 CLIENT -> SERVER:
    2025-09-04 18:54:34 CLIENT -> SERVER:
    2025-09-04 18:54:34 CLIENT -> SERVER: .
    2025-09-04 18:54:34 SERVER -> CLIENT: 550 Message rejected as spam
    2025-09-04 18:54:34 SMTP ERROR: DATA END command failed: 550 Message rejected as spam
    SMTP Error: data not accepted.
    Thread Starter Visual Vision

    (@visualvision)

    Here’s the screenshot of the original message: https://we.tl/t-as6a7UJXT8

    Thread Starter Visual Vision

    (@visualvision)

    Hi,

    thanks for your reply. With Wordfence enabled the test e-mail is not sent. I get a message within wp smtp that it may be caused by the Hoster. but when I switch word fence back to learning mode it’s working (I get the e-mail in my account and I see the message from wp smtp that it worked) …

    This is the message:

    2025-09-02 07:46:22 CLIENT -> SERVER: QUIT

    2025-09-02 07:46:22 SERVER -> CLIENT: 221 mx16lb.world4you.com closing connection

    2025-09-02 07:46:22 Connection: closed

    Ein Problem wurde festgestellt.

    Das bedeutet, dass Deine Test-E-Mail nicht gesendet werden konnte.

    Typischerweise wird dieser Fehler aus einem der folgenden Gründe zurückgegeben:

    • Die Plugin-Einstellungen sind falsch (falsche SMTP-Einstellungen, ungültige E-Mail-Versandanbieter-Konfiguration, etc.).
    • Dein Webserver blockiert die Verbindung.
    • Dein Host lehnt die Verbindung ab.

    Nächste empfohlene Schritte:

    1. Prüfe die Plugin-Einstellungen extra gründlich und erwäge eine Neukonfiguration, um sicherzustellen, dass alles korrekt ist. Vielleicht ga
    2. Wende dich an deinen Webhosting-Anbieter und frage ihn, ob dein Server externe Verbindungen herstellen kann. Frage ihn außerdem, c
      Hinweis: Dies ist die häufigste Ursache für dieses Problem.
    3. Versuche es mit einem anderen E-Mail-Versandanbieter.

    kind regards, Nicole

    Thread Starter Visual Vision

    (@visualvision)

    Hi @lovingbro,

    thanks for your message. I was able to solve the issue with Elementor.

    Just to let everyone here know: Elementor support advised me that the source of the problem was a known bug with one of the experimental features. The Element Caching feature can be deactivated in the Features tab within the Elementor settings.

    It took quite some time for me to find out about this. I had actually been running the site with that setting active for quite a while, and it seems the issue only occurred after an update.

    Sometimes the solution is so simple …

    Thanks to all of you here for your support.

    Kind regards,
    Nicole

    Thread Starter Visual Vision

    (@visualvision)

    hi stef,

    Tranks for your reply. So I‘ll reach out to elementor.

    Kind regards!

    Thread Starter Visual Vision

    (@visualvision)

    Hi again,

    Thank you for all your replies. I’m running the website only with Elementor (+Pro) and WooCommerce, and the issue still persists. In the meantime, I’ve created a staging site:

    https://nicest-toucan-fe8138.instawp.site/

    If you need login credentials, please let me know.

    If it’s not a WooCommerce issue, I’ll reach out to Elementor support — but maybe you can first confirm whether the issue is caused by WooCommerce.

    Thank you all in advance!

    Thread Starter Visual Vision

    (@visualvision)

    Here’s the Status report:

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    Thread Starter Visual Vision

    (@visualvision)

    Hi Remmy,

    thank you for your quick reply and your tips to solve this issue!

    First of all, let me tell you that this shop is running for several years without – more or less – any issues. The last update

    I have run some tests on the Hello Commerce Theme and noticed the following issue:

    • When I add a variable product with different package sizes (in ml) to the cart, the correct variation with the correct price is added as expected.
    • I then added each package size variation of that same product to the cart one after another – all of which worked correctly.
    • After that, I navigated to a completely different variable product, which also has different package sizes (in grams).
    • When I open the variation dropdown on this second product, I am incorrectly shown the package size options (in ml) from the previous product instead of the correct ones.
    • If I select one of these incorrect options, the corresponding product image updates, but the product title and gallery images still belong to the current product (not the previous one).

    Then I switched to the Storefront theme, and the behavior changed again:

    • When I try to add a different product, it is not added as a new item to the cart. Instead, the quantity of the previously added product is increased (same issue as in the beginning).
    • In addition, the variation dropdown is no longer visible. The system applies the price of the previously added product instead.
    • After clearing the cart, the last product is always added back to the cart, regardless of whether I select a variable product or a simple product.

    I checked the products: Almost none of the has an SKU, just the older ones. It does not have any effect on that issue, all products behave the same.

    I added two new products, one variable and one simple product. These two don’t behave differently.

    I switched themes again: in both the Hello Commerce theme and the Storefront theme, I don’t see any product variations at all.

    When I switch back to the theme I usually use (a child theme of OceanWP), the original issue appears again: the variation dropdown shows the options from the previously viewed product, even if the current product has no variations. The product title and price remain correct, but the product image and variation details shown belong to the other product.

    When I add the product to the cart, the correct variation with the right price and image is added.

    I checked my calendar and I think the issue has been present since the last updates I made on August 17. Unfortunately, the customer told me just today that he hasn’t been receiving any orders. I only keep backup files for 7 days, after which they are overwritten, so I cannot restore the site.

    BTW: I have disabled all unnecessary plugins, but some of them are essential for the shop to function. The shop is currently running with the following plugins: Elementor, Elementor Pro, and Ele Custom Skin (when I initially set up the shop, it only ran on Elementor, not Pro, so I needed a plugin to build loops), WooCommerce, and now Ocean Extra (which is required for the OceanWP theme; it was deactivated with other themes, but the issue still persisted).

    Should I disable maintenance mode so that you can take a closer look, or can you help me based on my descriptions?

    Thank you very much in advance for your support!

    Kind regards,

    Nic

    Thread Starter Visual Vision

    (@visualvision)

    Hi,

    I understand that you may be very busy, but I’ve been waiting for an answer for a week now, and I’m getting pretty pissed off. Any answer … please?

    I’d just like to know if this is an “unsolvable problem” (see above). If so, I’d switch to another plugin.

Viewing 15 replies - 1 through 15 (of 79 total)