We are still getting the amount showing as “0” at first load, on new form too which we tried before our yesterday’s response too. Also, we fixed the JavaScript error. Hope you are not getting the JavaScript error.
Please help on this as it very critical and the step 1, should work.
We really appreciate your extended and prompt support, as well as the detailed explanations and the plugin update you provided. We’ll be thoroughly testing the entire flow with our team.
However, we’ve noticed a few issues that still persist:
The payment amount continues to display as ‘Zero’.
We’re unable to remove payment modes — specifically, the Credit/Debit Card option remains selected even after unchecking it.
The customer phone number is not being forwarded to Razorpay; instead, the system is prompting for manual entry again, even though we followed the syntax as per your instructions.
Are we missing any additional configuration steps? We also tried creating a new form, but the same issues persist as mentioned above.
Looking forward to your guidance to resolve these.
Dear Sanyogg Shelar, Appreciate your quick response. Since we are having a critical deployment on this workflow. Could you please help with any timeline, especially for the Q1,2,3.
And any workaround for the Q5. We believe you have a certain option for email notification, if you can hint at how to customise/modify those email templates, sender details, subject line, to-email etc., it would be great.
We are getting AMP issue from Google Search Console for this Webstory, sharing below the details and screenshot for your reference. Kindly urgently help.
Also, the videos/content of the webstory can’t open, but could see the video/content well in place in Edit page of the webstory.
We tried enabling the ‘Enable No-Conflict Mode’, but any changes made don’t retain which we reload/come back to the settings page. What was the resolution provided in this ticket which was raised by elienajem22 (@elienajem22)?
Please urgently help fix the issue.
Here is link to the screenshots for your reference.
Dear Luckyna, Thanks for your long-awaited response but the queries are still unanswered. We already explored as mentioned in the earlier thread about changing the Archive URL to custom. But having a ‘click/response’ issue on that, not sure why. Below are the queries again, would appreciate your quick help on that.
We created a Custom Page https://healthyram.com/web-stories/ (just added a Webstory block and changed the style to the grid; but unable to click on any webstory card to view it; be it on any type be – list, carousel, or grid.
Query 1: How can we make the webstory clickable on the custom archive page?
Query 2: How can we edit the current default archive page (https://healthyram.com/web-stories/) to display the layout of stories to ‘Grid’ from default ‘List’
