When realizing that this topic was marked as resolved, I opened up a new topic. So, my comment above can be ignored – provided the new topic is taken care of 😉
Dear @msykes , dear EM team, I have the same problem, could you please unblock my EM Pro account?
Username: martin_werkbox3
Email: [email protected]
I thought the „remember me“-checkbox was only a convenience feature but your aim to protect yourself against account-sharing is of course understandable. Going forward I‘ll tick the checkbox and update the cookie deletion tables on the 4 relevant devices accordingly.
Your help to let me in again is highly appreciated since meanwhile it is becoming increasingly urgent. Our Pro account is paid and valid. Thanks a lot in advance.