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Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter wearelittles

    (@wearelittles)

    Hi Mickeywf,

    The plugin is talking to our account now, thank you for your help! 🙂

    Thread Starter wearelittles

    (@wearelittles)

    Hi Mickeywf,

    We have contacted DHL and the information they have already provided us with are live credentials.

    The information they have given are an: XML Live URL, XML SiteID and an XML Password. So I can check the information is in the right place, please can you advise where this information should be input in the plugin settings?

    Thanks

    Thread Starter wearelittles

    (@wearelittles)

    Please can you delete this thread as it’s not letting me remove sensitive account information from an earlier post.

    Thanks

    Thread Starter wearelittles

    (@wearelittles)

    DHL request:
    <?xml version=”1.0″ encoding=”UTF-8″?> <p:DCTRequest xmlns:p=”http://www.dhl.com&#8221; xmlns:p1=”http://www.dhl.com/datatypes&#8221; xmlns:p2=”http://www.dhl.com/DCTRequestdatatypes&#8221; xmlns:xsi=”http://www.w3.org/2001/XMLSchema-instance&#8221; xsi:schemaLocation=”http://www.dhl.com DCT-req.xsd “> <GetQuote> <Request> <ServiceHeader> <MessageTime>2016-07-27T11:27:10</MessageTime> <MessageReference>1234567890123456789012345678901</MessageReference> </Request> <From> <CountryCode>GB</CountryCode> <Postalcode>EX152FS</Postalcode> </From> <BkgDetails> <PaymentCountryCode>GB</PaymentCountryCode> <Date>2016-07-27</Date> <ReadyTime>PT10H21M</ReadyTime> <DimensionUnit>CM</DimensionUnit> <WeightUnit>KG</WeightUnit> <Pieces> <Piece><PieceID>1</PieceID><PackageTypeCode>BOX</PackageTypeCode><Height>7</Height><Depth>32</Depth><Width>25</Width><Weight>1.76</Weight></Piece> </Pieces> <PaymentAccountNumber>418537293</PaymentAccountNumber> <IsDutiable>Y</IsDutiable> <NetworkTypeCode>AL</NetworkTypeCode> </BkgDetails> <To> <CountryCode>US</CountryCode> <Postalcode>10025</Postalcode> </To> <Dutiable><DeclaredCurrency>GBP</DeclaredCurrency><DeclaredValue>15</DeclaredValue></Dutiable> </GetQuote> </p:DCTRequest>

    DHL response:
    <?xml version=”1.0″ encoding=”UTF-8″ standalone=”no”?><res:DCTResponse xmlns:res=’http://www.dhl.com&#8217; xmlns:xsi=’http://www.w3.org/2001/XMLSchema-instance&#8217; xsi:schemaLocation= ‘http://www.dhl.com DCT-Response.xsd’><GetQuoteResponse><Response><ServiceHeader><MessageTime>2016-07-27T12:27:14.296+01:00</MessageTime><MessageReference>1234567890123456789012345678901</MessageReference></Response><BkgDetails><OriginServiceArea><FacilityCode>EXT</FacilityCode><ServiceAreaCode>EXT</ServiceAreaCode></OriginServiceArea><DestinationServiceArea><FacilityCode>JRA</FacilityCode><ServiceAreaCode>ZYP</ServiceAreaCode></DestinationServiceArea><QtdShp><GlobalProductCode>Q</GlobalProductCode><LocalProductCode>Q</LocalProductCode><ProductShortName>MEDICAL EXPRESS</ProductShortName><LocalProductName>MEDICAL EXPRESS</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd><PickupDate>2016-07-27</PickupDate><PickupCutoffTime>PT19H45M</PickupCutoffTime><BookingTime>PT15H45M</BookingTime><WeightChargeTax>0.000</WeightChargeTax><TotalTransitDays>1</TotalTransitDays><PickupPostalLocAddDays>0</PickupPostalLocAddDays><DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays><PickupNonDHLCourierCode> </PickupNonDHLCourierCode><DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode><DeliveryDate>2016-07-28</DeliveryDate><DeliveryTime>PT23H59M</DeliveryTime><DimensionalWeight>1.760</DimensionalWeight><WeightUnit>KG</WeightUnit><PickupDayOfWeekNum>3</PickupDayOfWeekNum><DestinationDayOfWeekNum>4</DestinationDayOfWeekNum><PricingDate>2016-07-27</PricingDate><TotalTaxAmount>0.000</TotalTaxAmount></QtdShp><QtdShp><GlobalProductCode>P</GlobalProductCode><LocalProductCode>S</LocalProductCode><ProductShortName>EXPRESS WORLDWIDE</ProductShortName><LocalProductName>EXPRESS WORLDWIDE NONDOC</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd><PickupDate>2016-07-27</PickupDate><PickupCutoffTime>PT19H45M</PickupCutoffTime><BookingTime>PT15H45M</BookingTime><WeightChargeTax>0.000</WeightChargeTax><TotalTransitDays>1</TotalTransitDays><PickupPostalLocAddDays>0</PickupPostalLocAddDays><DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays><PickupNonDHLCourierCode> </PickupNonDHLCourierCode><DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode><DeliveryDate>2016-07-28</DeliveryDate><DeliveryTime>PT23H59M</DeliveryTime><DimensionalWeight>1.760</DimensionalWeight><WeightUnit>KG</WeightUnit><PickupDayOfWeekNum>3</PickupDayOfWeekNum><DestinationDayOfWeekNum>4</DestinationDayOfWeekNum><PricingDate>2016-07-27</PricingDate><TotalTaxAmount>0.000</TotalTaxAmount></QtdShp><QtdShp><GlobalProductCode>8</GlobalProductCode><LocalProductCode>8</LocalProductCode><ProductShortName>EXPRESS EASY</ProductShortName><LocalProductName>EXPRESS EASY NONDOC</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd><PickupDate>2016-07-27</PickupDate><PickupCutoffTime>PT19H45M</PickupCutoffTime><BookingTime>PT15H45M</BookingTime><WeightChargeTax>0.000</WeightChargeTax><TotalTransitDays>1</TotalTransitDays><PickupPostalLocAddDays>0</PickupPostalLocAddDays><DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays><PickupNonDHLCourierCode> </PickupNonDHLCourierCode><DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode><DeliveryDate>2016-07-28</DeliveryDate><DeliveryTime>PT23H59M</DeliveryTime><DimensionalWeight>1.760</DimensionalWeight><WeightUnit>KG</WeightUnit><PickupDayOfWeekNum>3</PickupDayOfWeekNum><DestinationDayOfWeekNum>4</DestinationDayOfWeekNum><PricingDate>2016-07-27</PricingDate><TotalTaxAmount>0.000</TotalTaxAmount></QtdShp><QtdShp><GlobalProductCode>P</GlobalProductCode><LocalProductCode>P</LocalProductCode><ProductShortName>EXPRESS WORLDWIDE</ProductShortName><LocalProductName>EXPRESS WORLDWIDE NONDOC</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>N</POfferedCustAgreement><TransInd>Y</TransInd><PickupDate>2016-07-27</PickupDate><PickupCutoffTime>PT19H45M</PickupCutoffTime><BookingTime>PT15H45M</BookingTime><WeightChargeTax>0.000</WeightChargeTax><TotalTransitDays>1</TotalTransitDays><PickupPostalLocAddDays>0</PickupPostalLocAddDays><DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays><PickupNonDHLCourierCode> </PickupNonDHLCourierCode><DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode><DeliveryDate>2016-07-28</DeliveryDate><DeliveryTime>PT23H59M</DeliveryTime><DimensionalWeight>1.760</DimensionalWeight><WeightUnit>KG</WeightUnit><PickupDayOfWeekNum>3</PickupDayOfWeekNum><DestinationDayOfWeekNum>4</DestinationDayOfWeekNum><PricingDate>2016-07-27</PricingDate><TotalTaxAmount>0.000</TotalTaxAmount></QtdShp></BkgDetails><Srvs><Srv><GlobalProductCode>Q</GlobalProductCode><MrkSrv><LocalProductCode>Q</LocalProductCode><ProductShortName>MEDICAL EXPRESS</ProductShortName><LocalProductName>MEDICAL EXPRESS</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd></MrkSrv></Srv><Srv><GlobalProductCode>P</GlobalProductCode><MrkSrv><LocalProductCode>S</LocalProductCode><ProductShortName>EXPRESS WORLDWIDE</ProductShortName><LocalProductName>EXPRESS WORLDWIDE NONDOC</LocalProductName><ProductDesc>OLD ENTRY</ProductDesc><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd></MrkSrv></Srv><Srv><GlobalProductCode>8</GlobalProductCode><MrkSrv><LocalProductCode>8</LocalProductCode><ProductShortName>EXPRESS EASY</ProductShortName><LocalProductName>EXPRESS EASY NONDOC</LocalProductName><ProductDesc>EXPRESS EASY nondoc</ProductDesc><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd></MrkSrv></Srv><Srv><GlobalProductCode>P</GlobalProductCode><MrkSrv><LocalProductCode>P</LocalProductCode><ProductShortName>EXPRESS WORLDWIDE</ProductShortName><LocalProductName>EXPRESS WORLDWIDE NONDOC</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>N</POfferedCustAgreement><TransInd>Y</TransInd></MrkSrv></Srv></Srvs></GetQuoteResponse></res:DCTResponse>

    Thread Starter wearelittles

    (@wearelittles)

    Hi Mickeywf,

    All the services are selected from the plugin settings.

    When you ask to send you the API request and response for analyzing the issue further, I’m not sure what information this that you are looking for please can you advise?

    Thread Starter wearelittles

    (@wearelittles)

    Hi Mickeywf,

    I added the dimensions to the product and tried to generate shipping rates again and it didn’t work.

    Do you have any other suggestions?

    Thanks

    Thread Starter wearelittles

    (@wearelittles)

    Hi Mickey,

    Thanks for getting back to us. I tried the debug option and it returned 2 DHL responses see below, what does this mean?

    Thanks

    [moderated]

Viewing 7 replies - 1 through 7 (of 7 total)