webart24
Forum Replies Created
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Hello @angelo_nwl
the emails for a booking by a not yet registered user will not be sent by the EM, regardless of the email address or method. When the booking form is sent, the data remain in the fields and no confirmation is displayed or sent. Neither to the user nor to the organizer.
@veldepatrick has the same problem as me
@timrv tested my booking form and confirmed the error described above.
All of his hints were carried out by me and @veldepatrick with no improvement.Meanwhile there are already the first problems and customers call because the booking does not work. Surely visitors will NOT book the event if it doesn’t work properly. This is a pity. Please try to fix the error in the plugin. THANK YOU
Hello,
thank you for your reply. However, that is not the solution to the problem.
The settings for the e-mails are all set correctly and everything has worked so far.
Only when a new user registers for an event will the registration be stored in the system, but the booking form will not be sent correctly! The contents of the input fields remain in the form and there is no confirmation on the booking page. As a result, the e-mails are probably not sent by the system, although the booking can be seen in the system ?!
Please submit a form and you will see what I mean.
https://koch-kersten.gap-kassel.net/events/offene-supervisonsgruppe/Same problem on 3 different websites that worked so far.