Matt Cromwell

Hi there,

From looking at the markup of that form it seems it has been heavily customized. You should be seeing an input box at the top of the form that displays the donation amount. When “Custom” is selected then the focus is placed on that input box for the donor to type their amount. You can see how it’s supposed to work live here:
https://givewp.com/demos/payment-gateway/

I believe your theme or a developer can changed the markup of that form and has therefore broken that “Custom Amount” functionality.

Do you have any insight into how that might happen? Is that a free theme you got somewhere that I could download and test?

Thanks!

Hi there, thanks for your feedback.

Give has evolved a ton over the past four years and is being improved upon daily based on user feedback. Feel free to review our Github repo for all the issues we are continually addressing based on user feedback like yours.

I’d love to hear specifically how you’d like the customization to be improved upon. We’re very open to that feedback specifically because we are currently working towards a new type of donation form builder.

OK then. Here’s what you need to do.

1. Grab the FORM ID of each of the forms that you WANT to have the comment box required.
2. Use this updated snippet, and replace the '123', '456' with the form IDs of your forms.

function mycustomprefix_give_form_required_fields( $required_fields, $form_id ) {

        //Donor Comment
	$forms = array('123','456');
	
	if ( in_array($form_id, $forms) ) {
		$required_fields['give_comment'] = array(
			'error_id' => 'invalid_comment',
			'error_message' => __( 'Please enter where you want this donation designated in the comment box. See notice above for details.', 'give' )
		);
	}
	
    return $required_fields;
}
add_filter( 'give_donation_form_required_fields', 'mycustomprefix_give_form_required_fields', 10, 2 );

That will ensure that the requirement is ONLY on the forms that you want and not on the other ones.

If you only have ONE form that it’s required on, just use the one number, like this:
$forms = array('123');

Thanks!

I would trim it down to the exact code I provided above first. Confirm that works as intended first.

Then add the last name, and confirm that BOTH work as intended.

Then NO NEED to do the Email one, because the email field is already required.

Hi there,

Thanks for the heads up on that, the doc had an outdated filter. This is the correct and updated function you should use instead of what you have above:

function mycustomprefix_give_form_required_fields( $required_fields ) {

    //Donor Comment
    $required_fields['give_comment'] = array(
        'error_id' => 'invalid_comment',
        'error_message' => __( 'Please enter where you want this donation designated in the comment box. See notice above for details.', 'give' )
    );

    return $required_fields;
}
add_filter( 'give_donation_form_required_fields', 'mycustomprefix_give_form_required_fields' );

Thanks!

Great to hear! Thanks! We’ll get that version compatibility updated soon.

When I inspect the CSS on your page, I don’t see the above entered at all. Can you provide a screenshot of your CSS again?

@webcreationbelgium Can you provide a link to your form so we can see the problem live?