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Forum Replies Created
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Forum: Plugins
In reply to: [Event Tickets and Registration] Email with ticket not sending after checkout@wprob7 Yes, I have the pro version.
Forum: Plugins
In reply to: [Event Tickets and Registration] Email with ticket not sending after checkout@wprob7 Yes, there I see this. If I hover over a specific “attendee” I see the option “resend ticket”.
Forum: Plugins
In reply to: [Event Tickets and Registration] Email with ticket not sending after checkoutI found the solution just a minute ago. Perhaps it helps for you too!
My ticket orders were not set to “complete” in Woocommerce, they automatically go to pending. Without the status “Completed” the ticket was not sent. I have added some php to change this and now after payment, the ticket is sent to the guest and the app is working.I do think this is a mistake in the plugin, this should not happen this way. I hope when they change this I will get a notification from them.
Forum: Plugins
In reply to: [Event Tickets and Registration] Email with ticket not sending after checkoutHello, I have EXACTLY the same issue but I use woocommerce for the checkout.
1. Automatic tickets after purchase is not been sent/ received
2. The emails with the QR code can only be sent from the ‘Attendees’ page by using the ‘Resend ticket’ button, then the e-mail is received.
3. In the app after QR code scan I get the message: attendee is not authorized to be checked-inPlease help, we need to go live 🙂