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Forum: Plugins
In reply to: [KB Support - Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin] Tickets list empty if “Administrators are Agents?” is unchecked

Thread Starter weeken88
(@weeken88)

6 years, 1 month ago

Hi @kbsupport,

Noted on this.
Thanks for the help!

Forum: Plugins
In reply to: [KB Support - Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin] Tickets list empty if “Administrators are Agents?” is unchecked

Thread Starter weeken88
(@weeken88)

6 years, 1 month ago

Hi,

Auto assign (random) is enabled. Restrict Agent Ticket View? is checked.

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