weknowstudienwerkstatt

Hi there,

thanks for the very quick answer! Yes, I am aware thet the status – PMPro thing is an issue. But I can live wth that as long as the regular payments via WooCommerce work. And for its a Woocommerceproduct, that is set up newly, it should work (I hope).

Now, checked the logs.There are some like the one attached which seem to have no errors – but still: Subscription 3533 (in the case of the ttached log) is not working. That was a PayPal Try.

2025-07-26T16:10:31+00:00 DEBUG Creating subscriptions from items in cart with order “3532”… CONTEXT: {“uid”:”f7ad102″,”candidates”:{},”order”:{“refunds”:[],”customer_id”:null}}
2025-07-26T16:10:31+00:00 DEBUG Building subscription from cart group “6f630bfbed36325082eea35054e8be77” with order “3532” CONTEXT: {“uid”:”f7ad102″,”candidate”:{},”order”:{“refunds”:[],”customer_id”:null}}
2025-07-26T16:10:31+00:00 DEBUG Created subscription “3533” from cart group “6f630bfbed36325082eea35054e8be77” with order “3532” CONTEXT: {“uid”:”f7ad102″,”candidate”:{},”order”:{“refunds”:[],”customer_id”:null},”subscription”:{“refunds”:[]}}
2025-07-26T16:10:31+00:00 DEBUG Finished creating subscriptions from cart items. CONTEXT: {“uid”:”f7ad102″}
2025-07-26T16:11:12+00:00 DEBUG Initial order “3532”, which holds subscription changed its status. CONTEXT: {“uid”:”2612ab6″,”order”:{“refunds”:[],”customer_id”:null},”order_status”:{“previous”:”pending”,”current”:”processing”}}
2025-07-26T16:11:12+00:00 DEBUG Processing subscription “3533”… CONTEXT: {“uid”:”2612ab6″}
2025-07-26T16:11:12+00:00 DEBUG Reacting to subscription “3533” status change… CONTEXT: {“uid”:”2612ab6″,”subscription”:{“refunds”:[]},”current_status”:”active”}
2025-07-26T16:11:12+00:00 DEBUG Scheduling payment request for subscription #3533 at “2025-07-27T16:11:12+00:00″… CONTEXT: {“uid”:”2612ab6″,”subscription”:{“refunds”:[]},”period”:{“start”:{“date”:”2025-07-26 16:11:12.000000″,”timezone_type”:3,”timezone”:”UTC”},”current”:null,”end”:{“date”:”2025-07-27 16:11:12.000000″,”timezone_type”:3,”timezone”:”UTC”},”interval”:{“y”:0,”m”:0,”d”:1,”h”:0,”i”:0,”s”:0,”f”:0,”invert”:0,”days”:false,”from_string”:false},”recurrences”:1,”include_start_date”:true,”include_end_date”:false}}
2025-07-26T16:11:12+00:00 DEBUG Succesfully scheduled payment request for subscription #3533 CONTEXT: {“uid”:”2612ab6″,”period”:{“start”:{“date”:”2025-07-26 16:11:12.000000″,”timezone_type”:3,”timezone”:”UTC”},”current”:null,”end”:{“date”:”2025-07-27 16:11:12.000000″,”timezone_type”:3,”timezone”:”UTC”},”interval”:{“y”:0,”m”:0,”d”:1,”h”:0,”i”:0,”s”:0,”f”:0,”invert”:0,”days”:false,”from_string”:false},”recurrences”:1,”include_start_date”:true,”include_end_date”:false}}
2025-07-26T16:11:12+00:00 DEBUG Scheduled payment request for active subscription “3533”. CONTEXT: {“uid”:”2612ab6″,”subscription”:{“refunds”:[]}}
2025-07-26T16:11:12+00:00 DEBUG Subscription “3533” sucessfully activated. CONTEXT: {“uid”:”2612ab6″,”subscription”:{“refunds”:[]},”order”:{“refunds”:[],”customer_id”:null}}
2025-07-26T16:11:12+00:00 DEBUG Finished updating subscriptions related to initial order “3532”. CONTEXT: {“uid”:”2612ab6″,”order”:{“refunds”:[],”customer_id”:null},”order_status”:{“previous”:”pending”,”current”:”processing”}}

Second log is an error message about a Stripe Try…

2025-07-29T08:24:53+00:00 CRITICAL Uncaught Error: Call to undefined function wcs_get_subscriptions() in /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/class-wc-stripe-subscriptions-helper.php:102 CONTEXT: {“error”:{“type”:1,”file”:”/var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-content/plugins/woocommerce-gateway-stripe/includes/compat/class-wc-stripe-subscriptions-helper.php”,”line”:102},”remote-logging”:true,”backtrace”:[“”,”#0 /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-status.php(257): WC_Stripe_Subscriptions_Helper::get_detached_subscriptions()”,”#1 /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version2/class-wc-rest-system-status-tools-v2-controller.php(621): WC_Stripe_Status->list_detached_subscriptions()”,”#2 /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(60): WC_REST_System_Status_Tools_V2_Controller->execute_tool()”,”#3 /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-content/plugins/woocommerce/includes/admin/views/html-admin-page-status.php(34): WC_Admin_Status::status_tools()”,”#4 /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php(29): include_once(‘…’)”,”#5 /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-menus.php(373): WC_Admin_Status::output()”,”#6 /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-includes/class-wp-hook.php(324): WC_Admin_Menus->status_page()”,”#7 /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#8 /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-includes/plugin.php(517): WP_Hook->do_action()”,”#9 /var/www/vhosts/weknow-academy.de/staging.weknow-academy.de/wp-admin/admin.php(260): do_action()”,”#10 {main}”,”thrown”]}