“I reviewed the way you have used our plugin and it looks obviously suspicious to Google that rating are not given by direct users. It has more than 60 ratings but how many days it got so many ratings within? Sudden increase in ratings flags things to Google.”
The ratings are given by my customers after I have done work for them are they not direct users?
The amount of time taken to get to 63 ratings is in no way suspicious and I think that your wording in this is derogatory to me, and infers I have cheated the ratings in some way.
Not happy about that at all
By the way I did send a support email after the one you have shown here.
