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  • I came across this problem, too, and realized after much frustration that if a user has TWO profiles, any “negative” settings on one profile will override the other. SO, I had a sample user with “Participant” and “Subscriber”. Subscriber could edit their profile, but Participant couldn’t – so my user couldn’t edit it.

    I’m a current customer of Tribulant Newsletters. I bought the developer’s license, if anyone wonders. I’ve now been working with it for about 2 months, and have successfully set it up.

    In a nutshell, it’s worthy, and I would recommend it to people.

    It will probably take a bit longer to set up than it first will seem, and the worst complaint I have is with it is the registration method for paid newsletter subscriptions – BUT – they’re working on that and I believe them. They have been nicely responsive in all the times I’ve used their support system, and there HAVE been times when I’ve almost just used that as a chance to complain. Despite that, they have always been friendly and as helpful as they can be, I think.

    So to sum up: there ARE peculiarities with their software, but it’s a solid product and very powerful.

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