Wasseem Khayrattee
Forum Replies Created
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Sorry guys forgot to post an update here.
I just wanted to mention that @jawada turned out to be very supportive.
He emailed me and responded to every of my email thereafter my above post.
Thank you for the prompt package download you sent me, Jawad, to address the security patch.
I also see the new release on the WordPress public plugin repo.
Please leep being active, your product does a good a job and a good support and frequent updates can just be merrier.Happy creating on WordPress fam!
CheersJust to add to the above.
I’m a paid customer to this plugin and I have contacted them by:
1) their instant chat
2) sending an email to support.
I have specified as Urgent (yet). But no one has acknowledged anything.
The instant chat, I only received an email with my transcript saying “Thanks for chatting with us, how did we do”.
This is not at all reassuring given that paid members should have received a prompt response for things like this.
Also, their changelog recent activity dates back to Jul 13, 2022.
Seems like this project is dead, with no active dev team.
Such a shame as this plugin had some good stuffs.
PS: I’ll update this post if I do get a reply from them- This reply was modified 2 years, 9 months ago by Wasseem Khayrattee.
- This reply was modified 2 years, 9 months ago by Wasseem Khayrattee.
- This reply was modified 2 years, 9 months ago by Wasseem Khayrattee.