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Forum: Plugins
In reply to: [Booking Calendar] Theme css issueHello.
Please send the link to your page with booking form, where you are having the issue.
Thank you.Forum: Plugins
In reply to: [Booking Calendar] Error with elementorHello.
Please recheck in the settings of Elementor (or in some other plugin), about loading of Datepicker UI element. Because of that it’s possible of overloading datepicker class and having such issue. Usually such issue possible, if some other plugin (not the Elementor) load “datepicker” class with the same name. But may be in latest version of Elementor something was changes, or you are using some custom addons that added new Datepicker class. Please recheck it, if possible.
Forum: Plugins
In reply to: [Booking Calendar] Error with elementorHello.
Firstly, please remove the Booking Calendar widget in your Elementor.
Then please add the shortcode block in Elementor to your page, and configure the shortcode manually. You can check about configuration of “booking form” shortcode here https://wpbookingcalendar.com/faq/shortcode-booking-form/
Otherwise probably it’s because of conflict with some other plugin or actual theme. Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation. If it does not help, please deactivate all your plugins and activate the default WordPress theme. And then retest it again.
We just need to find the reason for this issue.Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Failure on Airbnb importHello.
Please open the Booking > Settings > Sync > “General” page and deactivate this option: “Append check out day “.
Kind Regards.Forum: Plugins
In reply to: [Booking Calendar] Search Bar, Adult and ChildrenHello.
Please note, this forum is only about the support of Booking Calendar Free version. If you will have any questions about the paid version, then contact here https://wpbookingcalendar.com/contact/
We have received the email with this same support request from you. So we have replied by email to you. Please check your email.
Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Captcha does not change…ever.The only reason why the captcha text can not renew during page refreshing, it’s some cache issue at the website or some php error.
Relative first issue you need to check my previous replies. Also if you submit the booking (if you can submit) do you see the dates as booked after you reload the page?If there some error, then please recheck your error.log in your server configuration, about any relative errors. If you can not find error.log file, please contact support of your hosting company about helping in finding this file.
Relative questions about the paid versions, please contact here support @ wpbookingcalendar.com (because this forum is only about support of Booking Calendar Free version).PS Paid versions of plugin does not have trials.
Forum: Plugins
In reply to: [Booking Calendar] Test Email Button Not WorkingThe issue with test button can be on the “From” / “To” email adress that you defined at the Settings Emails page.
When you press send test email, it’s send email to “From” email adress. It’s because at the other Emil templates (like Approved booking email template) thee is no “To” field (because such field it’s field from booking, which for “Test button” is not available. And it’s can make such confusing if not sending emails, especially if the “From” email address does not receive emails at all (virtual box).Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Turn off Time of message showingCurently it’s does not possible to show it forever. You can set this time for some big number like 999000 to show it during long time.
We will add the option of defining this time as 0 and showing it forever to the TODO list for having it in future updates of plugin.
Kind Regards.Forum: Plugins
In reply to: [Booking Calendar] Captcha does not change…ever.Hello.
Probably, its because of conflict with some other plugin or actual theme. Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation. If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again. We just need to find the reason of this issue.Otherwise send the link to your page with booking form, where you are having the issue.
Thank you.Forum: Plugins
In reply to: [Booking Calendar] Turn off Time of message showingHello.
Sorry, I do not sure what exactly messages do you mean ?
Do you need to not show such messages at all or show messages during other time or show such messages and do not hide them ?Can you send screenshot of what exactly messages do you mean ?
Thank you.
Forum: Plugins
In reply to: [Booking Calendar] Captcha does not change…ever.Hello.
Please recheck for any cache plugins, like “WP Super Cache”, “WP Fastest Cache” or “W3 Total Cache”. If you are using someone, please deactivate it or add the exception to the page with booking form for do not cache this page(s).Forum: Plugins
In reply to: [Booking Calendar] Test Email Button Not WorkingHello.
Please make a test booking in booking form at front end side of your website. And check about receiving email confirmation about new booking.
Otherwise check this https://wpbookingcalendar.com/faq/no-emails/Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Calendar is not updated after the reservation is submittedHl
Probably, its because of conflict with some other plugin or actual theme. Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation. If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again. We just need to find the reason of this issue.
Also do you have this issue at the Booking > Add booking page in Admin panel?
Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Calendar is not updated after the reservation is submittedHello.
If you do not see the booked dates in calendar at the front-end, please open the General Booking Settings page and in the “Advanced section”, please be sure that you have not activated this option: “Allow unlimited bookings per same day(s)”. This option must be unchecked. If its checked, please uncheck it and update the settings.
This option “Use pending days as available” must be unchecked, as well.
Kind Regards.
Hello.
It’s most probably that you are having some JavaScript error at that page. Please recheck your page for any JavaScript errors (usually for see what JavaScript error you have you need to press Ctrl + Shift + J for showing browser console) and try to fix them. You can check for the most common issues on the FAQ page https://wpbookingcalendar.com/faq/ at the troubleshooting section.
You can also try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.If it does not help, please deactivate your active theme and activate the default WordPress theme. And then retest it again. Maybe there exists some conflict with some active plugin or actual theme and just need to find the reason for that issue.
If you still have this issue, please send the link to the page with a booking form, where you are having an issue, I will check it then.
Kind Regards.