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Forum: Plugins
In reply to: [Booking Calendar] Resources MissingHello.
1) It’s seems that the restore with ‘UpDraft Plus” was not correct. Messages that I can see right now, like this one:
[/vc_custom_heading][vc_empty_space empty_h="5"][/vc_column][/vc_row][vc_row is_header="yes" row_height_percent="80" back_image="82" overlay_color="color-prif" overlay_alpha="25" gutter_size="3" column_width_percent="100" shift_y="0" z_index="0" desktop_visibility="yes" inverted_device_order="yes" uncode_shortcode_id="195314" overlay_color_type="uncode-palette"][vc_column column_width_percent="100" align_horizontal="align_center" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1"][vc_empty_space empty_h="2"][vc_custom_heading text_color="color-xsdn" heading_semantic="h1" text_size="fontsize-194702" el_class="center agave-header" uncode_shortcode_id="198413" text_color_type="uncode-palette"]does not relative to the Booking Calendar, but more relative to your website. Please contact the support of “UpDraft Plus” relative to correct procedure of restore website. Probably you have missed something in the settings of this plugin for restore, or need to restore it from more early version of backup.
2) Now relative to the Booking Calendar issue with booking resources table. As I was wrote early in the emails, the best way to restore only the Database (not full website) from the backup that you have before, when the booking resources tables was working fine. So if you will restore the Database in point #1 then probably issue will be fixed.
But if you will restore the database, but the issue with booking resources tables (crashed tables) still will be exist then try these steps:a) Please open the Booking > Settings General page, and be sure that the “Delete booking data, when plugin deactivated” option has been unchecked.
b) Open the WordPress > Plugins menu and deactivate all versions of Booking Calendar (free and paid).
c) Open any Database editing tool, like phpMyAdmin or some other tool from your server hosting provider. Then open your database and delete the “wp_bookingtypes” table that you was having as crashed.
d) Download your paid version of Booking Calendar and install it.
Please check more here https://wpbookingcalendar.com/faq/upgrade-from-free-to-paid-version/
e) System have to create new wp_bookingtypes table for your booking resources. If on this stem everything will be OK, then you will be need to find your lost bookings and assign them to new booking resources, that you can create at the Booking > Resources page.
f) Follow this instruction about lost bookings: https://wpbookingcalendar.com/faq/lost-bookings/Please note, this forum is only about the support of Booking Calendar Free version. If you will have any questions about the paid version, then contact here https://wpbookingcalendar.com/contact/
Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Caught exception: Not a valid URLBooking is created before payment process in any case. You need to activate the auto “approve / cancel bookings” option at the Booking > Settings > Payment page in Stripe or PayPal section. Also you can activate auto cancellation of pending bookings that have no successfully paid status after a specific amount of time. You can activate this option at the Booking > Settings General page in the “Auto cancellation / approving” section.So if the booking is not approved, and do not have the successfully paid status, this booking can be auto canceled after a specific amount of time. Or you can even activate to show the “Pending bookings as available dates” – you can activate this option at the Booking > Settings General page in Advanced section.But you need to be sure that all “good” bookings have to be approved or have successfully paid status. Because if you are using the PayPal standard integration and your visitors is made the payment for the booking, but do not click on the “return link” on PayPal site to your site, so Booking Calendar does not know that the payment is successful, and this booking can be auto canceled with that feature. Stripe has to auto redirect to booking page automatically. So sometimes it’s possible that the successfully paid bookings will not have this status and that’s why it can be auto-canceled, if you do not approve them.Ideally (for PayPal) you will need to activate and correctly configure the PayPal IPN system, at the Booking > Settings > Payment page and in the PayPal account. So in this case the PayPal has to send the messages directly to your booking system.If you have activated the “auto cancellation” pending bookings that does not have successfully paid status during specific period of time, so then please recheck that you have correctly set time-zone at the WordPress > Settings > General page. Otherwise it’s possible that the time of creation of booking was already in the past and you have reached the time limit for auto cancelation of such bookings. Also if you set to low time interval of auto cancelation, like 5 minutes and client not in the time about the payment, then it’s can be also the reason of this issue. Please increase time of auto cancelation at the Booking > Settings General page.
Forum: Plugins
In reply to: [Booking Calendar] Caught exception: Not a valid URLHello.
Please note, this forum is only about the support Booking Calendar Free version. If you will have any questions about the paid versions, then contact here https://wpbookingcalendar.com/contact/Please send the link to your page with booking form, where you are having the issue and send screenshot of Booking > Settings General page. Please send all this to support @ wpbookingcalendar.com
Forum: Plugins
In reply to: [Booking Calendar] Sync with Booking.comHello.
- The ability to have independent calendars possible in all paid versions of Booking Calendar. Check more here https://wpbookingcalendar.com/overview/#booking-resources
You can watch video overview about this feature here https://wpbookingcalendar.com/help/multiple-calendars-video-overview-of-booking-resources-in-booking-calendar/
Please read firstly the general instruction about usage of paid versions of Booking Calendar: https://wpbookingcalendar.com/faq/general-usage-instruction/
You can create the different booking resources (your properties or services – unique calendars) at the Booking > Resources page and then you be able to insert booking forms for each of your booking resources into the posts or pages. Please read more how to insert and configure the booking shortcode into the post or page here https://wpbookingcalendar.com/help/inserting-booking-form/ - The sync is not fully automatic. Please check this information. Please read more about this feature here: https://wpbookingcalendar.com/faq/#sync
Import.
Please check about the configuration of import events from .ics feeds in this FAQ instruction here https://wpbookingcalendar.com/faq/import-ics-feeds/
Please note, the import process is working in that case, when a visitor opens your website page with booking import shortcode. So you can configure CRON at your server, for periodically accessing this page with booking import shortcodes to start the import process. Or you can insert the import shortcode before booking form shortcode, so firstly the system will start the import process and only then show the booking form, when someone visits your page.
In case if you are having some issue of not ability to import new events, then check this troubleshooting instruction: https://wpbookingcalendar.com/faq/ics-importing-issue/
You can define CRON at your server for periodically access pages with import .ics feeds shortcodes and start import process during specific time-intervals, then check this: https://wpbookingcalendar.com/faq/cron-script/
Export.
Please check about the configuration of export .ics feeds in this FAQ instruction here https://wpbookingcalendar.com/faq/export-ics-feeds/
Booking Calendar is generated .ics feed with bookings in real time. But how often some services (like airbnb, or booking.com ) access this .ics feed to import the bookings from Booking Calendar into their own system, does not depend on the Booking Calendar. So in other words, Booking Calendar does not force the import process by third party service, when some booking is created. You need to check with support of this service (like airbnb or booking.com), about how often they can access the .ics feed for making imports.
Please note, this forum is only about the support of Booking Calendar Free version. If you will have any questions about the paid version, then contact here https://wpbookingcalendar.com/contact/
Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] how to set unavailable days when booking range of days ?Hello.
Please note, this forum is only about the support of Booking Calendar Free version. If you will have any questions about the paid version, then contact here https://wpbookingcalendar.com/contact/
The configuration of your JavaScript variables apply only for type of days selection.
For ability to define some dates / times as unavailable before or after the booking dates, possible if you activate this option “Unavailable time before / after booking” at the Booking > Settings General page in “Availability” section (available only in the Booking Calendar Business Medium or higher versions).
Important! This feature works only for the bookings, that was made for specific time (time slot) or if the booking was used check in/out times – change over days functionality. So in your case, you need to activate the change over days functionality at the Booking > Settings General page in “Calendar” section. Check more about this feature here: https://wpbookingcalendar.com/overview/#change-over-days
Watch it in this video guide https://wpbookingcalendar.com/help/booking-calendar-video-change-over-days/And it will works only for future new bookings. Old bookings you need to edit to update the saved times inside of the booking details.
Once again, if you will have questions about the paid versions, please contact here https://wpbookingcalendar.com/contact/
Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Need ShortcodeHello.
Please read how manually to configure Booking Calendar shortcodes here https://wpbookingcalendar.com/help/booking-calendar-shortcodes/Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Different settings for different resourcesReceived. OK, I have replied, please sent all other communications via emails about paid versions.
Thank you.
Forum: Plugins
In reply to: [Booking Calendar] Different settings for different resourcesHello.
Sorry, I do not see your email.
Please send it to support @ wpbookingcalendar.com or here https://wpbookingcalendar.com/support/ or here https://wpbookingcalendar.com/contact/Forum: Plugins
In reply to: [Booking Calendar] Different settings for different resourcesHello.
Yes, you are right. I have misunderstand you.
Unfortunately, by default it’s does not possible this option only for one booking resource.
You can make customization for ability to have only for one booking resource. But all these items relative to the paid versions of Booking Calendar. Please contact support here https://wpbookingcalendar.com/contact/
Please note, this forum is only about the support of Booking Calendar Free version. If you will have any questions about the paid version, then contact here https://wpbookingcalendar.com/contact/
Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Different settings for different resourcesPlease open the General Booking Settings page and in the “Advanced section”, activate this option: “Allow unlimited bookings per same day(s)”.
Forum: Plugins
In reply to: [Booking Calendar] Different settings for different resourcesHello.
- Please open the General Booking Settings page and in the “Advanced section”, please be sure that you have activated this option: “Allow unlimited bookings per same day(s)”. This option must be checked for ability to receive unlimited number of bookings.
- For ability to insert the JavaScript code into the page, you need to switch your editor from “Visual editor” to “Code editor” at the right sidebar. Or by pressing Ctrl+Shift+Alt+M buttons. It’s all about standard WordPress editor.
Kind Regards.
- This reply was modified 3 years, 2 months ago by wpdevelop.
Forum: Plugins
In reply to: [Booking Calendar] Different settings for different resourcesHello.
There possible issues, in such case.
Kind Regards.Forum: Plugins
In reply to: [Booking Calendar] Different settings for different resourcesHello.
If you want to apply the Booking > Settings General page to different booking resources, then it’s does not possible. Such settings apply to the all booking resources.But in case if you need to configure the different type of days selection in calendars at the different pages, then you can make it via JavaScript variables before Booking Calendar shortcodes. Please check more about this configuration here https://wpbookingcalendar.com/faq/advanced-javascript-for-the-booking-shortcodes/
Please note, this forum is only about the support Booking Calendar Free version. If you will have any questions about the paid versions, then contact here https://wpbookingcalendar.com/contact/Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Booked time shows wrong when not logged in!Hello.
I can not open that image to check it. But it’s seems that issue relative to the cache.
Please recheck for any cache plugins, like “WP Super Cache”, “WP Fastest Cache” or “W3 Total Cache”. If you are using someone, please deactivate it or add the exception to the page with a booking form for do not cache this page(s).
You have to see correct booked dates in calendar at the Booking > Add booking page in admin panel (because such pages does not cached).
Otherwise probably it’s because of conflict with some other plugin or actual theme. Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation. If it does not help, please deactivate all your plugins and activate the default WordPress theme. And then retest it again. We just need to find the reason for this issue.
Kind Regards.
Forum: Plugins
In reply to: [Booking Calendar] Times are ghosted / greyHello.
I think issue relative to your customization of the calendar skin, like this one:
/* A P P R O V E D - BACKGROUND / .block_hints .date_approved.block_check_in_out, .block_hints .block_booked, .datepick-inline .date_approved, / A P P R O V E D - BACKGROUND for Check In Pending & Check Out Approved || Check Out Pending & Check In Approved Dates //FixIn: 6.0.1.2 */
td.timespartly.check_in_time.check_out_time.check_in_time_date2approve.check_out_time_date_approved div.check-in-div,
td.timespartly.check_in_time.check_out_time.check_out_time_date2approve.check_in_time_date_approved div.check-out-div {
background-color: #5da646 !important;
}inside of this file ../booking.bs.9.4.3.1/css/skins/premium-marine.css
Because you are defined here color via this CSS:
background-color: #5da646 !important;you do not see anymore if this date selected or not (color of this date is not changed on selection), and such issue make confusing if you select any other date(s). You try to make booking for some selected available date (while you selected 2 dates, one booked for specific time and other available), and see warning that times are booked.
Hove to resolve ?
- Please rollback to the original (not customized version) of calendar skin or select some other not modified calendar skin at the Booking > Settings General page in “Calendar” section.
- Select single day mode selection.
- In case if you need to have several days selection mode, and need to make booking as time slot for these dates, then select this option “Use time selections as recurrent time slots” at the Booking > Settings General page in “Calendar” section.
You can also try to activate this option “Disable booked time slots in multiple days selection mode” at the Booking > Settings General page in “Advanced” section after expand of this section: “Show advanced settings of JavaScript loading”.
P.S. Please be sure to use latest update of Booking Calendar.
P.S.S. I was sent this reply to your email, as well, because this relative to the paid version, so please reply via emails, if you will have any other questions.
Kind Regards.
- The ability to have independent calendars possible in all paid versions of Booking Calendar. Check more here https://wpbookingcalendar.com/overview/#booking-resources