Nadiya - SG Support

Hello,
That’s great that you’ve found a solution that works for you.

Hello,
On the page mentioned at the beginning of this topic, you are using the Album Navigator block. This block (album) displays galleries strictly according to its own layout rules.

Album blocks are independent blocks that present the galleries included in them based on their own display logic. It does not matter which blocks were originally used to create the galleries, because album blocks only pull the gallery content (data sources), not their visual styling.

If you would like your galleries to retain their individual appearance, you should not use albums on that page. Instead, create a list with links to those galleries — this way visitors will see each gallery exactly in the format and design in which you originally created it.

Hello, we did see this message, but unfortunately the author of the report is currently not responding to us despite multiple attempts to reach out through Patchstack. Because of this, we do not have access to the report details and therefore cannot verify or fix the issue yet.

From my side, I can only assume that this may be related to Contributor-level permissions — for example, if users with the Contributor role on your site attempted to add harmful links or scripts through gallery content, that could potentially create a problem. However, until Patchstack restores our access to the report, we are unable to properly investigate or close the issue on their platform.

We are keeping this on our radar and continue to request access periodically. Unfortunately, unlike reports coming from the official WordPress Plugin Directory team — where volunteers send issues to developers through a centralized WordPress infrastructure — communication with independent researchers can sometimes be much more complicated.

Hello,
The basic gallery blocks only allow you to control the caption position inside the gallery item container (top or bottom).

Only the Portfolio block (part of the extended plugin package) allows captions to be displayed below the image, and in that case the gallery layout will use the Masonry type.

The link

https://forepoint.co.uk/for_staff_andrew_0614_rs/

is the permalink of a WordPress attachment page.

In WordPress, attachment pages are enabled by default.

Every media item (image, video, audio) in the Media Library has its own page, which can be used for SEO purposes (description, caption, contextual content, indexing).

Our plugin correctly outputs this attachment permalink on purpose, as it is a standard WordPress behavior and helps search engines better understand and index site content.

In your case, attachment pages are disabled at the site level, which is why the link returns a 404 error.

This is most commonly caused by:

• an SEO plugin (such as Yoast SEO or Rank Math), or
• the active theme, which may intentionally disable attachment pages.

The media file itself is accessible and working correctly — only the attachment page is disabled.

This behavior is not caused by our plugin, but by site-specific SEO or theme settings.

Hello,
To start the conversation, the best thing is to share a link to your gallery.

You can also use this demo page for reference – https://simplygallery.co/grid-tags-filter/ Please try to audit this page on your side. If you experience the same issues there, I’ll be able to analyze the possible causes.

For general context: sgbdata contains the gallery data. The URLs inside sgbdata are the actual image URLs used for rendering the gallery. If sgbdata contains broken links, then the gallery itself has broken image URLs.

In short, if the plugin isn’t working on your site, it’s most likely due to a conflict with another plugin or your theme. You’ll need to identify the source of that conflict — or consider using a different gallery plugin if needed.

Each gallery block has its own settings panel (the right sidebar). In that panel, there is a Custom CSS option at the very bottom.

If you’re using global settings/presets for gallery blocks, then this custom CSS needs to be added to the preset, as you did in the screenshot. However, that preset will only take effect once you enable the Gallery Settings -> Use Global Presets mode for the specific gallery.