WPEM Support
Forum Replies Created
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Hello,
We understand your concern. We are working on the release on an update it will be released as soon as possible.
Regards,
WP Event Manager.
Hello,
Could you please open a ticket in our support console so that we can help you from our end.
Regards,
WP Event Manager.
Hello,
We understand your concern. Could you please open a ticket in our support console so that we can help you from our end.
Regards,
WP Event Manager.
Hello,
Thank you for taking the time to share your feedback. we truly understand how frustrating this experience must have been, especially if it impacted your live site.
First and foremost, we sincerely apologize for the disruption caused by the recent update. We completely recognize that breaking changes, especially those affecting user templates, should always be clearly communicated, and we take your feedback on this very seriously.
That said, we’d like to provide some context. The recent changes were driven by updated security and coding standards required by the ww.wp.xz.cn ecosystem. As part of aligning with these stricter guidelines, we had to refactor several core parts of the plugin, including function names and internal structures. These changes were necessary to ensure long-term stability, security, and compliance, but unfortunately, they also introduced unintended side effects for some existing implementations.
We acknowledge that the changelog should have more explicitly highlighted these as breaking changes, and we’re already improving our release and communication process to prevent this in the future.
In the meantime, our team is actively working on stabilizing the plugin and providing clearer upgrade paths, including documentation and backward compatibility guidance wherever possible.
We truly value your feedback; it helps us improve not only the product but also how we support our users. If you’re open to it, we’d be happy to assist you directly in resolving the issues you’re facing.Regards,
WP Event Manager.
Hello,
Thank you for taking the time to share your feedback. we truly understand how frustrating this experience must have been, especially if it impacted your live site.
First and foremost, we sincerely apologize for the disruption caused by the recent update. We completely recognize that breaking changes, especially those affecting user templates, should always be clearly communicated, and we take your feedback on this very seriously.
That said, we’d like to provide some context. The recent changes were driven by updated security and coding standards required by the ww.wp.xz.cn ecosystem. As part of aligning with these stricter guidelines, we had to refactor several core parts of the plugin, including function names and internal structures. These changes were necessary to ensure long-term stability, security, and compliance, but unfortunately, they also introduced unintended side effects for some existing implementations.
We acknowledge that the changelog should have more explicitly highlighted these as breaking changes, and we’re already improving our release and communication process to prevent this in the future.
In the meantime, our team is actively working on stabilizing the plugin and providing clearer upgrade paths, including documentation and backward compatibility guidance wherever possible.
We truly value your feedback; it helps us improve not only the product but also how we support our users. If you’re open to it, we’d be happy to assist you directly in resolving the issues you’re facing.Regards,
WP Event Manager.
Hello,
Thank you for the detailed explanation. We’d like to inform you that we have identified this issue and the update will be released as soon as possible.
Regards,
WP Event Manager.
Hello,
Could you please check if the plugins are updated. If its the same please open a ticket in our support console we will help you from our end.
Regards,
WP Event Manager.
Hello,
@paywall We understand your concern. We’d like to inform you that this issue has been addressed and has been resolved. We will release the updated version as soon as the testing is completed.
Regards,
WP Event Manager.
Hello,
@developervc Thank you for your interest in our plugin. We’d like to inform you that we have the functionalities that you have mentioned premium addons are required . Please access our admin demo and check the functionalities before the purchase.
Regards,
WP Event Manager.
Hello,
Thank you for the details could you please check if the plugin is updated if its the same please open a ticket in our support console we will help you from our end.
Regards,
WP Event Manager.
Hello,
Could you please update to version 3.3.5 and check if its the sane.
Regards,
WP Event Manager.
Hello,
Could you please open a ticket in our support console so that we can investigate from our end.
Regards,
WP Event Manager
Hello,
Could you please update to the latest version 3.3.5 and check if its the same.
Regards,
WP Event Manager.
Hello,
We’d like to inform you that issue has been resolved in the latest version 3.3.5.
Regards,
WP Event Manager.
Hello,
@peter0013 Could you please check if the plugins are updated if its still the same please open a ticket in our support console we will help you from our end.
Regards,
WP Event Manager.