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Forum: Plugins
In reply to: [WooCommerce] Avoid “We couldn’t verify the postal code in billing address” Failed
Thread Starter wpeon
(@wpeon)
3 years, 3 months ago
Here is a screenshot of my shipping options (zones) above.
Here are the actual details of each shipping zones available.
Thanks @anastas10s – Hopefully this helps. I did notice the two instances where this has happened both failed transactions were Apple Pay initiated. Post results in a “postal code” error upon failure.
This reply was modified 3 years, 3 months ago by wpeon.
Forum: Plugins
In reply to: [WooCommerce] Avoid “We couldn’t verify the postal code in billing address” Failed
Thread Starter wpeon
(@wpeon)
3 years, 3 months ago
Payment gateway for this order = Apple Pay
No fatal logs to report. In the end, I don’t necessarily think there is a bug here. I’m more or less looking for a solution to avoid failures due to miss-matching postal code in billing address vs what the payment card expects. Is there not a check-sum before completing a given transaction? If there isn’t, is there a way to forward this message to the user via email to make them aware? (automation).
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zFU_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
zFU_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
zFU_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
zFU_yoast_seo_links: Data: 0.20MB + Index: 0.17MB + Engine InnoDB

Post Type Counts

attachment: 243
atum_supplier: 1
blocks: 9
custom_css: 1
customize_changeset: 7
featured_item: 8
frm_form_actions: 4
frm_styles: 1
mailpoet_page: 1
nav_menu_item: 28
omapi: 2
page: 69
post: 2
product: 172
product_variation: 254
revision: 211
shop_coupon: 5
shop_order: 124
shop_order_refund: 3
shopmagic_automation: 1
sl-insta-account: 1
sl-insta-feed: 1
sl-insta-media: 141
wp_global_styles: 1
wpcf7_contact_form: 5
wpforms: 1

Security

Secure connection (HTTPS): ✔</img>
Hide errors from visitors: ✔</img>

Active Plugins (26)

All in One SEO: by All in One SEO Team – 4.3.1.1
All-in-One WP Migration: by ServMask – 7.71
The Bluehost Plugin: by Bluehost – 2.12.20
Contact Form 7: by Takayuki Miyoshi – 5.7.4
Creative Mail by Newfold Digital: by Newfold Digital – 1.6.7
Formidable Forms: by Strategy11 Form Builder Team – 6.0.1
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.12.1
Google Listings and Ads: by WooCommerce – 2.3.9
Jetpack: by Automattic – 11.8.4
LiteSpeed Cache: by LiteSpeed Technologies – 5.3.2
Mailchimp for WooCommerce: by Mailchimp – 2.8
Max Mega Menu: by megamenu.com – 3.1.1
Metricool: by Metricool – 1.18
OptinMonster: by OptinMonster Popup Builder Team – 2.12.2
Pinterest for WooCommerce: by WooCommerce – 1.2.11
Really Simple SSL: by Really Simple Plugins – 6.2.0
Sezzle WooCommerce Payment: by Sezzle – 4.0.8
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3
WooCommerce Hear About Us: by SiteOptimo – 1.5.2
WooCommerce Payments: by Automattic – 5.4.0
WooCommerce PayPal Payments: by WooCommerce – 2.0.2
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.4.0
WooCommerce Shipping & Tax: by WooCommerce – 2.2.3
WooCommerce: by Automattic – 7.4.0
WPForms Lite: by WPForms – 1.8.0.1
YITH WooCommerce Wishlist: by YITH – 3.18.0

Inactive Plugins (3)

Prime Slider: by BdThemes – 3.5.3
Spotlight - Social Media Feeds: by RebelCode – 1.4.4
Variation Swatches for WooCommerce: by CartFlows – 1.0.6

Dropin Plugins (2)

db-error.php: db-error.php
maintenance.php: maintenance.php

Must Use Plugins (2)

Endurance Page Cache: by Mike Hansen – 2.2
SSO: by Garth Mortensen
Mike Hansen – 0.4

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔</img>
Enforce Approved Product Download Directories: ✔</img>
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #7 - /cute-cups-and-sweaters-store/
Cart: #8 - /cart/
Checkout: #9 - /checkout/
My account: #10 - /my-account/
Terms and conditions: ❌</img> Page not set

Theme

Name: Flatsome Child
Version: 3.0
Author URL:
Child Theme: ✔</img>
Parent Theme Name: Flatsome
Parent Theme Version: 3.16.6
Parent Theme Author URL: https://uxthemes.com
WooCommerce Support: ✔</img>

Templates

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

Subscriptions

WCS_DEBUG: ✔</img> No
Subscriptions Mode: ✔</img> Live
Subscriptions Live URL: https://enchantedapple.com
Subscriptions-core Library Version: 5.3.1
Subscription Statuses: –
WooCommerce Account Connected: ✔</img> Yes
Active Product Key: ❌</img> No

Store Setup

Country / State: United States (US) — Washington

Subscriptions by Payment Gateway

Payment Gateway Support

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

Sezzle: products
refunds

WooCommerce PayPal Payments

Onboarded: ✔</img>
Shop country code: US
WooCommerce currency supported: ✔</img>
Advanced Card Processing available in country: ✔</img>
Pay Later messaging available in country: ✔</img>
Webhook status: –
Vault enabled: ✔</img>
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: ✔</img>

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ✔</img> Next scheduled: 2023-02-21 17:25:16 -08:00
Options: ✔</img>
Notes: 72
Onboarding: completed

WooCommerce Payments

Version: 5.4.0
Connected to WPCOM: Yes
Blog ID: 211475149
Account ID: acct_1Ltb0cCQQwiKdncV

Action Scheduler

Canceled: 8
Oldest: 2023-02-04 17:51:35 +0000
Newest: 2023-02-19 22:54:03 +0000

Complete: 5,257
Oldest: 2023-01-23 22:53:23 +0000
Newest: 2023-02-21 04:55:26 +0000

Failed: 1,154
Oldest: 2022-11-02 06:43:40 +0000
Newest: 2023-02-21 00:01:45 +0000

Pending: 12
Oldest: 2023-02-21 05:10:26 +0000
Newest: 2023-02-27 07:23:13 +0000

Status report information

Generated at: 2023-02-20 20:58:27 -08:00
`
This reply was modified 3 years, 3 months ago by wpeon.
This reply was modified 3 years, 3 months ago by wpeon.
Forum: Everything else WordPress
In reply to: Avoid “We couldn’t verify the postal code in billing address” Failed
Thread Starter wpeon
(@wpeon)
3 years, 3 months ago
thank you, I’ve reposted there. closing here.
Viewing 3 replies - 1 through 3 (of 3 total)