WP Extended's Replies

Forum Replies Created

Viewing 15 replies - 1 through 15 (of 51 total)

1 2 3 4 →

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Can’t create Header code

Plugin Author WP Extended
(@wpextended)

1 year, 6 months ago

@yk9nz

Thank you for sharing the issue you face. We will address the issue for you, could you please email [email protected] so we can assist you directly?

Thanks

WP Extended

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Can’t create Header code

Plugin Author WP Extended
(@wpextended)

1 year, 6 months ago

Hi @yk9nz

Are you able to give us some more information in regards to the specific error you are facing which should allow us to determine the problem you are encountering.

Thanks

WP Extended

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] When active, cant upload pictures

Plugin Author WP Extended
(@wpextended)

1 year, 6 months ago

@greenative

Thanks for alerting us to this, we have discovered the issue and will be pushing out an update early next week to resolve.

If you drop an email to us [email protected] we can look at it sooner for you if it is urgent.

Thanks

WP Extended

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] What is the story here?

Plugin Author WP Extended
(@wpextended)

1 year, 6 months ago

@dreamingdog

Thank you, it seems we are now communicating via email.

Thanks

WP Extended

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] When active, cant upload pictures

Plugin Author WP Extended
(@wpextended)

1 year, 6 months ago

Hi @birddogdk & @greenative

Are you both still facing this issue at all? Could you tell us which versions of WordPress you are running?

Thanks

WP Extended

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] What is the story here?
Plugin Author WP Extended
(@wpextended)

1 year, 6 months ago
Hey @dreamingdog

We receive emails almost every day either directly or via our support ticket system & respond without issue. Could you please join our FB community and reach out to us there as another means of support at all?

You can join here https://www.facebook.com/groups/wpextended even if it for a short time as we really want to help you.

Thanks

WP Extended
- This reply was modified 1 year, 6 months ago by WP Extended.
Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Menu Items Missing

Plugin Author WP Extended
(@wpextended)

1 year, 9 months ago

Hey @scandidesignco

Thanks for reaching out! Could you please reach out to us via [email protected] so we can look into this further for you as it seems like there maybe a deeper issue as all menu items that are in the sidebar will appear in the Menu Editor module.

Thanks

WP Extended

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Pro version

Plugin Author WP Extended
(@wpextended)

1 year, 9 months ago

Hey @apocal1pse

Should you have any further questions, please do either contact us over at [email protected] or we would welcome you to our official Facebook group here https://www.facebook.com/groups/wpextended

Thanks

WP Extended

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Pro version

Plugin Author WP Extended
(@wpextended)

1 year, 9 months ago

Hey,

Thanks for reaching out! Of course, we have upgrade paths so if you get close or hit 50 you can pay the difference to upgrade the Unlimited if needs be.

Thanks!

WP Extended

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Cannot login to my account

Plugin Author WP Extended
(@wpextended)

1 year, 9 months ago

Hi @andytlaird we are marking this as closed if you encounter any issues at all logging in to your Pro account, please do reach out to us over at [email protected].

If you have a moment, please do leave us a review also if would be greatly appreciated!

Thanks

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Cannot login to my account

Plugin Author WP Extended
(@wpextended)

1 year, 9 months ago

Hi @andytlaird, just checking by to see if you are still having issues logging in to your account? Please do reach out to us over at [email protected] if you are and we can help you swiftly!

Thanks

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Right panel cropped

Plugin Author WP Extended
(@wpextended)

1 year, 10 months ago

Hey @andytlaird ,

We’ve fixed this issue in today’s release of Free/Pro version 3.0.7. Thank you very much for your patience.

Cheers..

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Right panel cropped

Plugin Author WP Extended
(@wpextended)

1 year, 10 months ago

Hey Andy, thanks for your patience. We managed to recreate the issue you’re facing and it should be fixed in the next release which should be in the next day or so.

Thanks for submitting the issue to us. Should you have any issues in the future, you can reach out to use directly via [email protected] or in our support portal.

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Cannot login to my account

Plugin Author WP Extended
(@wpextended)

1 year, 10 months ago

Hi Andy,

If you are able to please try again, also as a Pro customer please do reach out to us over at [email protected] for any queries or concerns as we can support you a lot faster. We are due to release more documentation in the very, very near future as we are actively writing it, we are going to be publishing documentation alongside future feature releases as they happen.

Thanks

Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Cannot login to my account

Plugin Author WP Extended
(@wpextended)

1 year, 10 months ago

Hi Andy,

Thank you for reaching out, we had noticed there was some activity with attempting to login and password changes on your account, our security plugin has automatically locked the account due to the several attempts at trying to login. We have manually lifted this block, can you please try to login again?

We have been actively communicating with you in regards to the bugs that appear within LearnDash when our plugin is enabled and are addressing them and looking to push them out in the next update due early next week.

We apologise for any inconvenience caused. Please attempt to login again and if you still encounter problems, can we ask as a Pro customer to reach out to [email protected] for faster support response time.

Thanks

Viewing 15 replies - 1 through 15 (of 51 total)

1 2 3 4 →