wpkina
Forum Replies Created
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Hi @beleggerkees ,
First of all, my sincere apologies for the delayed response to your message. I completely understand how frustrating it must be when your website slows down after activating the plugin.
I’ve forwarded this issue to our technical team for further review. To help us investigate more effectively, could you please share the website where the plugin is installed?
We truly appreciate your patience, and we’ll keep you updated as soon as we have more information from our team.
Best regards,
Kina – FAB Support TeamHi @statriotic1212 ,
Thank you for reaching out and letting us know about the issue after updating to PHP 8.2. I understand how important it is for your site to display correctly.
I’ve reported this to our technical team for further investigation. Please allow us some time to look into it, and we’ll update you as soon as we have more information.
We really appreciate your patience.
Best regards,
Kina – FAB Support TeamHi Jérémy,
Thank you for reaching out!
I’ve forwarded this issue to our team so they can take a closer look and follow up accordingly.
We’ll update you as soon as we have more information.Thanks for your patience!
Best regards,
Kina – FAB Support TeamHi @nzztop,
Thank you so much for your kind review! We’re really glad to hear you’re enjoying the plugin 😊Noted on the display issue on iPhone 14 Plus — we’ve forwarded this to our technical team for follow-up. Appreciate you bringing it to our attention! 🙌
Warm regards,
Kina – FAB Support TeamHi @myshaker myshaker,
Thanks again for your input!
Just letting you know that we’ve followed up via email regarding your request, and it has been addressed in the latest update (v2.18.0) of Floating Awesome Button.
Feel free to check your inbox — and as always, don’t hesitate to reach out if you need anything else!
Warm regards,
Kina – FAB Support TeamHi @myshaker ! 👋
Thank you so much for reaching out and sorry for the confusion earlier. We just replied to your email this morning (Indonesia time), and the delay was likely due to the time zone difference between here and the U.S.Kindly check your inbox (and spam folder just in case), and feel free to continue the conversation via email so we can assist you better and securely with your order details. 💌
We truly appreciate your patience and support — let’s get you set up with the product you purchased! 🙌
Warm regards,
Kina – FAB Support TeamHi @mooer,
Thanks again for your patience — the issue you reported has been fixed in the latest version of Floating Awesome Button (v2.16.0).
Feel free to update the plugin and give it a try! 😊Best regards,
Kina
FAB Support TeamHi @mooer ,
Thank you for reaching out and reporting this!We’ve passed your feedback to our engineering team, and we can confirm that this issue will be fixed in the next version of Floating Awesome Button. 🙌
We’ll keep you updated here once the update is available.
Thanks again for your patience and for using Floating Awesome Button!
Best regards,
Kina
FAB Support TeamAwesome! 🎉 @engeniusweb
Thanks again for your help in spotting that bug — really appreciate it 🙏
If you ever need anything else or have feedback, feel free to reach out anytime.Have a great day! 😊
Best regards,
Kina
FAB Support TeamHi @engeniusweb,
Thanks a lot for reporting this!Just to let you know, the issue with the Gravity Forms shortcode not working properly inside the Floating Awesome Button has been fixed in version 2.15.0. Please update to the latest version and check again.
If you still run into any issues or have other questions, feel free to reach out — we’re happy to help! 😊
Best regards,
Kina
FAB Support TeamHalo @rampaksuar25,
Terima kasih banyak sudah berbagi pengalaman positifnya! 😊
Kami sangat senang mendengar bahwa fitur tracking leads di FAB benar-benar bermanfaat. Tentu saja, kami dari tim support akan selalu siap membantu kapan pun dibutuhkan.Sukses selalu juga untuk proyek dan timmu! 🚀
Salam hangat,
Kina – Tim Support FABHi @erwinwidianto123 ,
Thank you so much for your kind words and positive review! We’re glad Floating Awesome Button has been helpful for your website. Your support means a lot to us and motivates us to keep improving the plugin.Warm regards,
Kina
FAB Support TeamHi @engeniusweb,
Thank you for bringing this to our attention and sorry for the inconvenience you’re experiencing. 🙏We’ve forwarded this issue to our technical team for further investigation, and they’re currently working on it. We will keep you updated as soon as we have a fix or a suitable workaround.
Thanks again for your patience and support!
Warm regards,
Kina
FAB Support TeamHalo, terima kasih atas laporannya.
Kami sudah menerima informasi terkait kendala pada Button WhatsApp Custom Message yang tidak muncul preview maupun tombolnya setelah update ke versi 2.10.2. Tim kami saat ini sedang menjadwalkan sesi meeting untuk menindaklanjuti dan menyelidiki masalah ini lebih lanjut.
Kami akan segera menghubungi Anda kembali begitu jadwalnya ditentukan. Terima kasih atas kesabarannya dan mohon maaf atas ketidaknyamanannya.
Salam hangat,
Kina
Floating Awesome Button Support TeamHi @tylercg 👋
Thank you for following up, and I really appreciate your patience!
I just wanted to let you know that version 2.8.0 of the FAB plugin has just been released 🚀 — and it includes compatibility fixes, including the issue with Beaver Builder.
Please feel free to update to the latest version at your convenience. If you or your client run into any issues after updating, don’t hesitate to reach out — we’re here to help!
Thanks again for your support 🙌
Warm regards,
Kina
FAB Support Team