wpmakedev

Hi there,

Thank you very much for your detailed investigation and for sharing your solution. I truly appreciate the time and effort you took to identify the EXIF orientation issue and provide a working fix, your explanation and code were both excellent.

You’re absolutely right that images from mobile devices often include EXIF orientation metadata, which can cause sideways or inverted uploads when the data isn’t processed correctly.

I’m happy to let you know that we have now implemented this improvement and released the fix in the latest v1.1.2 of the plugin. The update includes automatic EXIF orientation correction for uploaded images, ensuring consistent and correct avatar display across all devices.

Thank you again for your valuable contribution, feedback like yours helps make the plugin better for everyone.

Best regards,
WPMake Support Team

Hi there,

Thank you for reaching out, and I apologize for the delayed response as we were celebrating the biggest festival season in our country.

Regarding your concern, this issue seems unusual as we haven’t received similar reports from other users so far. Could you please confirm whether the problem occurs on all devices or only on specific ones, such as mobile devices?

Once I have that information, I’ll look into it further and get back to you with an update.

Best regards,

WPMake Support Team

Hi @hellnik ,

Thanks for pointing out the issue. We have made the necessary changes to the description.

Regards !