OneTap
Forum Replies Created
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Hi Iacopo,
Thanks for your message and for sharing the screenshot!
If you’d like, we’d be happy to take a direct look at your setup. This helps us understand the issue better and, if needed, include a bugfix in the upcoming update — or fix it directly for you right away.
You can send us a short support request here so we can assist you more specifically:
👉 https://wponetap.com/support/Thanks for helping us improve OneTap – we’re here to support you anytime.
Best regards,
ArisHi Iacopo,
thank you for your Message. I’m Aris from the 24h OneTap support team – I hope I understood your question correctly.
Yes, it’s absolutely possible to hide OneTap while using a page builder. With a small CSS snippet, you can prevent the toolbar from appearing during edit mode in Elementor, Bricks, Oxygen, and more.
We’ve created a short documentation with all the necessary CSS codes here:
👉 https://wponetap.com/tutorial/how-to-hide-onetap-toolbar-in-page-builder-mode/If you need help setting it up, feel free to reach out to us anytime via our support page:
👉 https://wponetap.com/support/All the best,
ArisHi morphiaz,
Thank you so much for your detailed feedback and for using OneTap – we really appreciate it!
Accessibility is a core priority for us, and we’re constantly working to improve it further.
- 2.2.0 – With our next update coming in just a few days, we’ll already be adding missing alt texts for improved screen reader support.
- 2.3.0 – In our June update, we’ll take things even further by improving ARIA labels, button semantics, and keyboard navigation & tabindex significantly. This update is already in development and scheduled for early June.
Thanks you for taking the time to point these things out – feedback like yours helps us make OneTap better for everyone. 🙌
If you have any more suggestions or questions, feel free to reach out anytime!
Best regards
Aris from OneTapHi @mebsyroo,
thanks for your feedback! We’d be happy to take a closer look at the bug you mentioned. If it works for you, could you please quickly create a support ticket at the following link?That way, our technical support team can investigate the issue in detail and fix it for you — completely free of charge:
→ https://wponetap.com/technical-support/
(FTP is not necessary in your case)This helps us better understand what’s going on and ensure everything works smoothly on mobile as well. Thanks a lot!
Best wishes,
Antonio 🙂Hi @mebsyroo 😊
Thank you so much for your feedback – we really appreciate it!
We’ve already discovered the issue with the missing alt text on the icon, and it’s going to be fixed in our next update.Thanks again for pointing it out and helping us improve OneTap! 💙
Best wishes,
RebeccaHi,
We’re currently investigating the issue, and in our tests, the Contact Form 7 text fields appear as expected and remain clickable. The issue might be specific to your setup.
If you’d like, you can submit a support ticket, and we can take a closer look at your case to assist you further.
Let us know how you’d like to proceed!
Best regards,
Andrew
WP One Tap SupportHey Nordie,
We have already scheduled the update for early March, as we are currently implementing some final adjustments from our translators. The fix for this issue will be included in that update. We’ll make sure to inform you as soon as the update is available.
Thanks again for your patience, and let us know if you need anything else in the meantime!
Best regards,
AndrewHey Rejugelt,
thank you for your feedback! We really appreciate you bringing this to our attention.
We will check this issue immediately and make sure to fix it with the next update. In the meantime, we’ll investigate if there’s a temporary workaround.
Thanks again for your patience, and we’ll keep you posted!
Best regards,
AndrewHi Nordie, I’m Rose from the 24/7 Support team, and I’d be happy to assist you!
We already have Dutch in the testing phase and plan to upload it along with all other European languages in January 😊
Thank you for your patience.
Best regards,
RoseThank you, Yuky, and thanks for your valuable contribution!