Forum Replies Created

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author The WP Squad

    (@wpsquad)

    Hi @eulergui, we’re unable to replicate this issue on our end. Could you please provide more details or steps to help us recreate it? Thank you!

    Plugin Author The WP Squad

    (@wpsquad)

    Hello @qriouslad! Good news – we’ve fixed this issue in our latest plugin update. Could you please update to the newest version and confirm if everything is working as expected? Thanks for your patience!

    Plugin Author The WP Squad

    (@wpsquad)

    Hi @cybersix,

    We’ve just released version 3.2.1 which includes the fix for the image upload issue you reported. The update is now available through your WordPress dashboard or from wp.org.

    This update specifically addresses:

    • Fixed the fatal error during image uploads
    • Resolved the “busy server” message

    Please update to version 3.2.1 and verify that the image upload functionality is working correctly on your site. Simply go to your WordPress Dashboard > Updates to install the latest version.

    If you encounter any issues or need further assistance, please don’t hesitate to let us know.

    Thank you for your patience and for helping us improve DiviSquad!

    Best regards,
    The Divi Squad Team

    Plugin Author The WP Squad

    (@wpsquad)

    Hi @cybersix,

    Thank you for reporting this issue. We sincerely apologize for the inconvenience you’re experiencing with image uploads after the recent update.

    We’ve identified the root cause of the error and are actively working on a fix. A new release will be available in the next few minutes that will resolve this problem completely.

    We appreciate your patience and thank you for bringing this to our attention.

    Please update to the latest version once it’s available and let us know if you need any further assistance.

    Best regards,
    The Divi Squad Team

    Plugin Author The WP Squad

    (@wpsquad)

    Dear @muhazastudio,

    Thank you for taking the time to share your experience with Squad Modules Lite. We truly appreciate your positive feedback and are delighted that you found our Divi extension to meet your needs.

    We’re committed to continuously improving our plugin to provide the best possible experience for Divi Theme users. If you have any specific features you’d like to see or need assistance with anything, please don’t hesitate to reach out to our support team.

    Thank you again for choosing Squad Modules Lite for your Divi projects. We look forward to continuing to serve your website development needs.

    Best regards,
    The Divi Squad Team

    Plugin Author The WP Squad

    (@wpsquad)

    Hello @gbctvbrasil,

    Thank you very much for your positive feedback! We’re very happy to know that you’re enjoying the Divi Squad modules. Your satisfaction with our products is very important to us.

    We’ll continue working to bring more features and improvements to make your experience with Divi even better.

    If you need any help or support, don’t hesitate to contact us.

    Best regards,
    The Divi Squad Team

    Plugin Author The WP Squad

    (@wpsquad)

    Hi @reitrece13,

    Thank you so much for taking the time to leave this wonderful 5-star review! We’re delighted to hear that you find our plugin useful and efficient. It means a lot to us that you recognize how we deliver on our promises.

    Your feedback motivates us to continue improving and adding more valuable features to Squad Modules Lite. We’re committed to maintaining this high standard of quality and efficiency in all our updates.

    If you have any feature requests or need assistance in the future, please don’t hesitate to reach out to our support team – we’re always here to help!

    Best regards,
    The Divi Squad Team

    Plugin Author The WP Squad

    (@wpsquad)

    Hi @ariostoazeredo,

    Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you’re enjoying Squad Modules Lite for Divi. Your positive feedback means a lot to our team and motivates us to keep improving our plugin.

    If you ever need any assistance or have suggestions for new features, please don’t hesitate to reach out to our support team. We’re always here to help!

    Best regards,
    The Divi Squad Team

    Plugin Author The WP Squad

    (@wpsquad)

    Hello Guilherme,

    Thank you for reaching out and for your kind words! We appreciate your support.

    I apologize for the inconvenience you’ve experienced with the changelog link. You’re right; the link you mentioned isn’t working as intended. We’ll make sure to fix that as soon as possible.

    In the meantime, I’d like to provide you with the correct links to our changelogs:

    1. For the Lite version: https://squadmodules.com/changelog-lite/
    2. For the Pro version: https://squadmodules.com/changelog/

    These links should give you access to the full changelog history for both versions of our plugin.

    If you have any further questions or need additional information, please don’t hesitate to ask. We’re here to help!

    Thank you for bringing this to our attention. We’ll work on updating the plugin page with the correct changelog link.

    Best regards,
    Support Team

    Plugin Author The WP Squad

    (@wpsquad)

    Dear Guilherme,

    Regarding customizations: Our plugins are designed to work without code-level changes. Custom modifications may work on the frontend but not in the Visual Builder, as per Divi guidelines. For specific feature requests, please let us know.

    If you’re willing, we could take a closer look with temporary admin access to your site.

    Let me know how these steps go. We’re here to help!

    Best regards,
    Support Team

    Plugin Author The WP Squad

    (@wpsquad)

    Dear Guilherme,

    We’re pleased to inform you that we have addressed the compatibility concerns with RankMath SEO in our latest update. Divi Squad version 3.1.4 now includes full support for RankMath SEO, ensuring seamless integration between the two plugins.

    Key points:

    1. The compatibility issue with RankMath SEO has been resolved.
    2. This fix is included in Divi Squad version 3.1.4.
    3. We recommend updating to the latest version to benefit from this improvement.

    We have marked this issue as resolved. However, if you encounter any further issues or have any questions after updating, please don’t hesitate to reach out to us.

    Thank you once again for your patience and for being a part of the Divi Squad community.

    Best regards,
    Divi Squad Support Team

    Plugin Author The WP Squad

    (@wpsquad)

    Dear Guilherme,

    Thank you for your feature request and interest in contributing to the Divi Squad plugin. We have great news to share with you!

    1. Feature Availability:
      The ability to add links to Post Titles, Author Names, and Categories are will be included in the future version of Divi Squad. You will access these options in the module settings after updating to the newest version.
    2. Community Contributions:
      We’re excited to announce that we now welcome community contributions to the Divi Squad plugin! Your interest in contributing has helped push this initiative forward.
    3. How to Contribute:
    1. Contribution Guidelines:
    • Please ensure your code follows our coding standards (PSR-4 and WordPress coding standards)
    • Use TypeScript for JavaScript components and SCSS for styles
    • Include appropriate documentation for new features or changes
    • Test your changes thoroughly before submitting the PR
    1. Review Process:
      Our team will review all pull requests. We may provide feedback or request changes to ensure the contribution aligns with our plugin’s architecture and quality standards.
    2. Recognition:
      Contributors will be acknowledged in our release notes and potentially on our website, depending on the significance of the contribution.

    We’re thrilled to open up this collaborative opportunity and look forward to seeing the innovative ideas from our community. Your previous suggestion about adding links to titles is a perfect example of how user feedback can lead to valuable improvements.

    If you have any questions about the contribution process or need any assistance, please don’t hesitate to reach out to our support team.

    Thank you for your continued support and interest in improving Divi Squad. We’re excited to see what we can build together!

    Best regards,
    Divi Squad Support Team

    Plugin Author The WP Squad

    (@wpsquad)

    Dear Guilherme,

    Thank you for bringing this issue to our attention regarding the conflict between the Rank Math plugin and Squad Modules. We appreciate you providing a screenshot to illustrate the problem.

    We’d like to investigate this further to resolve the “Oops! An Error Has Occurred” messages you’re seeing. To help us diagnose and fix the issue, please contact our dedicated support team directly at [email protected] with the following information:

    1. Your WordPress version
    2. The exact version numbers of both Rank Math and Squad Modules
    3. A list of other active plugins on your site
    4. Any JavaScript errors you might see in your browser’s console (if you’re comfortable checking this)

    Additionally, if possible, please try these steps and include the results in your email:

    1. Temporarily deactivate the Rank Math plugin and check if Squad Modules function correctly without it.
    2. Update both Rank Math and Squad Modules to their latest versions, if you haven’t already.
    3. Reactivate Rank Math and check if the issue persists.

    Our support team will work closely with you to resolve this conflict and ensure Squad Modules functions properly alongside Rank Math.

    We appreciate your patience and look forward to helping you resolve this issue.

    Best regards,
    Squad Modules Support Team

    Plugin Author The WP Squad

    (@wpsquad)

    Hi Guilherme,

    Thank you for your patience while we investigated the issue with the Post Grid Module not filtering by tags on the frontend. We appreciate you bringing this to our attention.

    I’m pleased to inform you that we have identified and resolved this issue in our latest update. The changelog for version 3.1.0 (released on 01-08-2024) includes the following fix:

    “Fix: Filter by tags is not working in frontend with Divi Post Grid Module”

    To resolve this issue, please update your Divi Squad Modules plugin to the latest version (3.1.0). After updating, the tag filtering should work correctly both in the Visual Builder and on the live page.

    In addition to fixing this issue, the new version includes several improvements and new features:

    1. New elements for the Divi Post Grid Module, including custom icon and custom fields support (including ACF).
    2. Improved admin UI for better usability.
    3. Enhanced security, data sanitization, and validation for all modules.
    4. Compatibility tests with the latest versions of WordPress, Divi Theme, and popular form plugins.

    If you encounter any issues after updating, or if the tag filtering problem persists, please don’t hesitate to reach out. We’re here to help ensure you have the best experience with our plugin.

    Thank you for using Divi Squad Modules, and for helping us improve our product.

    Best regards,
    Support Team

    Plugin Author The WP Squad

    (@wpsquad)

    Hello Guilherme,

    Thank you for reporting this issue with the post grid module. We understand that:

    1. In the Visual Builder: Tag filtering works correctly.
    2. On the live page: It shows posts from the first category instead of the selected tag.

    To help us investigate, could you please provide:

    1. Our plugin version
    2. WordPress version
    3. Divi theme version
    4. List of active plugins
    5. A link to the affected page (if possible)

    We’ll work on resolving this as soon as we have more information. Thank you for your patience and for using our plugin.

    Best regards,
    Support Team

Viewing 15 replies - 1 through 15 (of 18 total)