WP Synchro
Forum Replies Created
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Handled by normal means of support.
Hi Matt,
I am sorry, we do not handle support issues here, so sorry for the delay in response. Please contact [email protected] if this issue is still relevant.
// Brian – WP Synchro
Forum: Plugins
In reply to: [WP Synchro – The Ultimate WordPress Migration Tool] 500 errorHi,
I am sorry, we do not handle support issues here.
Please contact [email protected] if this issue is still relevant.// Brian – WP Synchro
Hi,
I believe WP Synchro would transfer it properly without any problems.
Let me know if it gives you any problems.
// Brian – WP Synchro Support
Forum: Plugins
In reply to: [WP Synchro – The Ultimate WordPress Migration Tool] Multisite SupportHi Shaun,
I will just give a reply here also, for the other users that might find it.
It is correct that we do not currently support multisite and that we have it on the agenda for a coming release. Which release it will be in is currently unknown.
It requires quite a bit of testing, so we will see.// Brian – WP Synchro
Hi,
Thanks for that. Hopefully that can help others having this issue.
A good news that i can add to this, is that basic authentication will be supported in the next version of WP Synchro. So if using version 1.6.0 or above, this will be supported directly as connection option in the plugin.
// Brian – WP Synchro
Hi,
Sorry for the delay in response. We only check the forums once in a while.
You are right with the databases and yes, it is intentional. This is mostly because some plugin (none mentioned, even some larger ones) create tables without the correct prefix and therefore would not be transferred.
But you are also right that this might overwrite some tables in the database that is not wanted. Like the case, where there is multiple installations in one database.
In general, it is not best practice to keep multiple sites in one database, except for multisite ofc.
But i get your point and it is absolutely valid. I will add a task to the backlog to at least give a warning about the database containing tables with other prefixes to prevent it from being accidental.
Thanks for your input.
// Brian – WP Synchro support
Hi Erich,
I am thinking it is because the search/replaces in your installation needs a reset.
We have had a few users that had this issue after updating.An easy way to fix it, is to create a new installation, which will use the default search/replaces. Or just edit the current one and change to custom synchronization and in the DB search/replace section, click the button with reset to recommended.
On the other error with “One of the sites are using non-standard location of WordPress, which needs to be the same on both ends.”. This is actually a new error, that attempts to prevent synchronization between environment that are not structured in a similar way. But we have gotten feedback from a few customers having trouble with this, as the way it is implemented is not optimal for some hosting environments. So we will creating a hotfix version (1.5.1) that contains a fix or workaround for this. Hopefully within this week.
// Brian – WP Synchro support
Hi,
Support for PRO and in general is handled via email.
I have also replied to you via your emails, so let us just continue the ticket there.// Brian – WP Synchro support
Hi again,
You should check out the just released version, 1.5.0, in which this issue is resolved.
Just make sure to “edit” your installation and reset the search/replaces to default with the button there before doing a synchronization again.
// Brian – WP Synchro
Hi,
Thanks for the kind words. Glad you enjoy the plugin 🙂
The issue is already in the backlog and currently scheduled for next release (1.5.0), which we are currently working on.
// Brian – WP Synchro
Hi Rahul,
Thank you for the bug report.
I will add it to our backlog for fixing.Appreciate you taking the time to report it.
// Brian – WP Synchro
Hi,
We dont currently support this way of syncing between subsites. We havent done any testing on this either, but it seem like it needs some changes to make it work 🙂
Currently we have a task on the backlog for the next minor release (1.4.0) to support subdir installations. The release date is unknown at the moment, as we just released 1.3.x versions. But we would expect 1-2 months.
Regarding the search replace fields. Maybe they are affected by some other styles, making them smaller than intended. Can you send a screenshot to [email protected] of how you see them. If it is styles being overridden, we will of course include a fix in the next version.
Thanks for taking the time to give us this feedback.
If you have any other questions, feel free to reach out to us on [email protected]
// WP Synchro
Hi Cecily,
In general it is not a problem being on the same server. But there might be something in that hosting environment that is triggering the errors. Can you please send the log file, that you can download from the menu “Logs” to [email protected]. Then we will take a look at it from there.
The second issue you have, where it completed, but changes dont show up is 99% of the time because of different database table prefixes. Eg. one installation using “wp_” as the table prefix and the other using “3d85_”. So you need to make sure the prefixes are the same on the installations. If this is the issue, you can see in the beginning of the log file where the wp_options table will have different prefixes. If you cant spot it, send the log file to [email protected] and we will help you out.
In general, just contact us at [email protected] if there is any issues, we check our mailbox many times more than here 🙂
// Brian – WP Synchro
Hi Rahul,
Yes, you would get that error when the site is blocked by basic authentication from .htaccess.
I will add your idea to our backlog as a suggestion and we will consider adding it in a future release. Currently you are the first to express this need, so dont expect it to be in the next releases as these are already planned.
But thanks for taking the time to suggest this improvement.
We always appreciate ideas to improve the plugin.// Brian – WP Synchro