wpvivid
Forum Replies Created
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Hello, Mboton(@mboton)
Would you kindly send the debug information or the restore log that the restore failed to our support email at support(a)wpvivid.com please? We will analyze it thoroughly to identify the issue. Thank you in advance for your cooperation.
To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.
Kind regards.
Dear @garymgordon ,
We would like to inform you that both our authentication server and Docs server are currently undergoing emergency recovery due to a critical infrastructure issue at Linode’s US-EAST (Newark) data center, https://status.linode.com/.
π§ Linode has acknowledged the incident and is actively working on restoring services. However, the Newark region remains affected at this time.
We sincerely apologize for the inconvenience this may cause and appreciate your patience while we wait for the data center to stabilize. We will keep you updated as the situation progresses.
If you have any questions, please donβt hesitate to reach out.
β
WPvivid TeamForum: Plugins
In reply to: [WPvivid β Backup, Migration & Staging] Restore window for backup is emptyHi, @ava99
I am so sorry for the inconvenient. It’s a strange problem.
Did you ever change the backup name?
You have to keep the backup name unchanged, because our plugin identifies the backup via backup name.
And, you have to make sure you uploaded all parts of the backup once if the backup had been split into many parts.
Would you please send a debug zip from the Debug tab of the plugin to support(@)wpvivid.com, it will help us locate the problem a lot, thank you so much:)
- This reply was modified 1 year, 2 months ago by wpvivid.
Forum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] Easy, fast and effectiveHello @triskelion
Thanks for leaving us this 5-star review to motivate us! We are really happy that you like our plugin.
All the best,
Forum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] runs smoothly until nowHello @kourkoutavlos
Thank you for the nice review:)Forum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] works like magicHello @bigdude1
Thank you for the kind review:)Forum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] great pluginHello @laurpm
Thank you so much for your kind review:)Forum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] Just AwesomeHello @angrejk
Thank you for your kind review:)Forum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] GreatHello @szmariu
Thank you so much for the review:)Forum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] Awesome Backup and Migration pluginHello @iamabdus
Thank you so much for the review:)Forum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] Fast and simpleHello @steel125
Thank you so much for the review:)Forum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] Best Site migration PluginHello,@geoglitz
Thank you so much for the review:)Forum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] Flawless backup and restore!Hello @davidvdm
Thank you so much for your nice review and 5-star:)Hello, @samtech456
Has the problem been solvedοΌForum: Reviews
In reply to: [WPvivid β Backup, Migration & Staging] Great PluginHello, @lamgharijamal
Thank you so much for the review and 5-star:)