xanathon
Forum Replies Created
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Forum: Reviews
In reply to: [Astra] Utter junkI agree with this review, Astra is deteriorating more with every version and support tries to blame that either on the customer or WordPress. Support is abysmal.
- This reply was modified 5 months, 1 week ago by xanathon.
Forum: Fixing WordPress
In reply to: Plugins: “update now” link missingIt seems not.
Forum: Fixing WordPress
In reply to: Plugins: “update now” link missingIs there any way to actually get any support from Automattic about WordPress/Woocommerce?
Forum: Fixing WordPress
In reply to: Plugins: “update now” link missingIf updates are available:
On one installation:
On all other installations:
Forum: Fixing WordPress
In reply to: Plugins: “update now” link missingOf course you only see it if updates are available. On the plugin update page. Update available, “update now” Link not there. On multiple installations (about eight) it cannot be seen, on one it is there.
Forum: Fixing WordPress
In reply to: Disable auto updates link missing on themes WP 5.5I found this post looking for a solution for a similar problem.
I have to agree with @magicpowers here: The answers @binarywc gave here are misleading and unclear and he or she obviously did not understand the problems @magicpowers described very clearly.
If you are a volunteer supporter or not: You need to try to understand the problems presented and you have to try to answer them in a concise, meaningful and especially correct way, otherwise you do not help but increase the problems, especially if a user is not a veteran, but a newbie. Newbies would be completely lost with this kind of (in my opinion) very bad support. Even “volunteer supporters” should show a minimum of professionality and knowledge about the project he or she is supporting.
Forum: Reviews
In reply to: [IdeaPush] Not GDPR compliantSee the discussion here: https://ww.wp.xz.cn/support/topic/guest-vote-without-name-and-email/
Forum: Plugins
In reply to: [IdeaPush] Guest vote without name and emailThis is not “my interpretation” it is standing court rule. All your EU customers are quite lucky. And aside from that the GDPR is interpreted differently in european countries, some are more lax and others way more strict. Plus: A lot of website owners have no idea what they are doing when it comes to GDPR or they simply do not care and hope they are not caught.
I looked for support on that but instead of honoring my comments and trying to do something about it you just falsely claimed that everything is fine. This is not the behaviour I expect from someone trying to sell me a pro version of a plugin.
It would be easy for you to remove the name and surname fields. All you competitors plugins just ask for email and password to open an account, still you persist that this is no problem, even if the reality in europe says otherwise.
My review stands as it is until you resolve the problems.
- This reply was modified 5 years, 10 months ago by xanathon.
Forum: Plugins
In reply to: [IdeaPush] Guest vote without name and emailWell, since I had to do extensive research on the GDPR topic including the consultation of lawyers I strongly disagreee with your opinions about what is acceptable by GDPR and what not.
Using Facebook that is ignoring nearly everything about the GDPR and has some cases of being scrutinized and sued because of it as an example is quite funny.
The fact is, regardless what your opinions are: You are only allowed to collect data that is relevant to the task one wants to accomplish. Name and surname is not nesseccary for the task of voting for features, especially when this is not about a company but about freeware, open source or open knowledge. If I collect only email adresses that would be a fringe case, but together with name, surname and even IP addresses that is unacceptable and there are already court rulings and statements by the european data protection offcers to back my words.
But we can leave it at that, as your plugin is obviously not suited for the cases I listed above, especially combined with the GDPR considerations.
- This reply was modified 5 years, 10 months ago by xanathon.
Forum: Plugins
In reply to: [IdeaPush] Guest vote without name and emailNo, I cannot do that since the voting we are talking about obviously is not important enough to break the law. So I absolutely can not invent causes to collect the data. From my experience a lot of people running a website in europe could not care less about GDPR and othes just hope they will not be noticed by the authorities if they collect unneccessary data. There are examples already where the authorities did set high fines for behaviour like that; after a grace period to allow website owners to adapt they now upped the ruling quite some notches and activley hand out fines for breaking GDPR. So let me state clearly: What you say about GDPR is plain wrong and even dangerous if you tell that to your customers.
Plus: “nicely addressing a person” is absolutely no plausible cause according to Art. 5/1c of GDPR.
Forum: Plugins
In reply to: [IdeaPush] Guest vote without name and emailHello,
thanks for the answer, but what you say about GDPR is wrong. I cannot simple try to invent a nonexistent reason for the collection of data in the privacy policy. If the collected votes are non-critical they do not need a vote-rigging prevention.
Art. 5/1c GDPR clearly states:
“Personal data shall be: … adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’);”
So if you try to just invent a cause for the collection of data in your privacy policy and that is against the data minimization clause you still can be sued and you still can be fined.
This is a pity. I was considering buying the pro version as this plugin was the only one to be able to pull together multiple votes with the same content, but this is a game breaker.
I have done enough custom posts types myself to know that it is false that every post requires an author in the way you decribe above. There are ways around this, but obviously your plugin was coded otherwise. One solution would be to create a dummy author.
Now I will have to look on for another solution. But I was discouraged anyway since your answer took so long, I am not willing to wait days for a support answer if I buy a plugin.
Edit: especially the collection of name and surname is highly problematic, if username/email would be enough.
- This reply was modified 5 years, 10 months ago by xanathon.
And you really need nearly three days to tell me that? What kind of support is that?
Aside from that: This is a problem that also is valid for the non-premium version.
We asked the question via the support ticket form in our WooCommerce customer account. That was weeks ago. We never got any answer whatsoever.
What kind of “support” is this?
Forum: Plugins
In reply to: [Tiered Pricing Table for WooCommerce] Show base pricesThis is not about formatting at all. It is about displaying base prices dependent on quantity and a base price for quantity. So I obviously need to show those base prices for all tiered prices on the product page in the tiered prices table.
Forum: Plugins
In reply to: [Tiered Pricing Table for WooCommerce] Translation supportNot good.