Miguel Vallejo

Having the same issue with a client’s site, the transcript field stopped working (can’t select a local file from the upload folder) so I pasted the URL of a local PDF instead and still no transcript shows up anywhere the audio player or actual podcast page.

The site is running WordPress 5.5.1

• This reply was modified 5 years, 7 months ago by Miguel Vallejo.
• This reply was modified 5 years, 7 months ago by Miguel Vallejo.

I completely forgot about this issue which I was able to resolve a while ago but since I got an email with someone else experiencing the problem I will elaborate on the problem and solution…

The Problem:
The problem is being caused by certain wp files that require chmod access of 664 or local read and write access aka group access. Some folders require chmod access of 775 for the same reason, this all depends on your box’s configuration and how you went about installing local accounts and permissions on your nix box. Some wp files access others local files in real time which are mostly javascript libraries (JQuery and Ajax) which is why the menus and drag and drop functionality don’t work. The Folder that has just about all the js libraries is the wp-includes folder I would make sure you are handling your chmod permissions correctly for the type of setup your box has.

The Solution:
You will have to set your entire wp-includes dir (and child directories) 755 mod to 775 and your 644 to 664 (files) to allow application files to access other local wp files/resources. If in doubt, at least try setting the entire wp-include directory with group access (775 for folders and 664 for files) I am quite sure this will solve your problem.

I hope this helps if not reply to this post, I will create a VM to replicate the problem and create a video explaining the solution more in depth.

You can read more about chmod permissions and variant chmods at the wordpress codex or follow the link

http://codex.ww.wp.xz.cn/Changing_File_Permissions

Regards,