Hi @kpenn,
There is a way to display tickets from many users in one page and it’s with the public tickets add-on. You can read about it in the link below:
– https://getawesomesupport.com/addons/public-tickets/
Regarding your second question, our closest approach is the shared tickets add-on. You can find out more information here:
– https://getawesomesupport.com/addons/company-profiles-shared-tickets-early-release/
Regards.
Hi @manabeyuriko,
I tried to replicate your issue and attachments with only japanese characters work fine. This might be caused by a change in one of your other plugins or themes. Let us know if you have this issue again in the future for further research.
Regards.
