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Forum Replies Created
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Forum: Plugins
In reply to: [BigBlueButton] Server Settings don’t workHi @larskaae,
It looks like there is a conflict with jetpack that prevents the bigbluebutton plugin from accessing its conferencing server. That would have to be configured through your jetpack plugin, so I recommend seeking support from the jetpack plugin team.
Forum: Plugins
In reply to: [BigBlueButton] Server Settings don’t workHi @larskaae,
It looks like your WordPress website is unable to communicate with the BigBlueButton server. Could you let me know if you have any security plugins installed so I can try to replicate the issue on my end?
Another thing to try is to look at your website’s database, if you are able to access it. In the table, wp_options, there should be two entries by the name bigbluebutton_url and bigbluebutton_salt. Please ensure those values match your BigBlueButton server URL and shared secret. There is a small chance that the URL and shared secret were saved incorrectly after text sanitization.
Forum: Plugins
In reply to: [BigBlueButton] Server Settings don’t workHi @larskaae,
If you are okay with digging through code, you could temporarily remove the lines that check if the BigBlueButton server is reachable and forcibly update the server settings. Then, put the lines of code back.
From the wordpress folder, navigate to the wp-content folder. From there, navigate to to the plugins folder. Then navigate to the bigbluebutton folder. Go to the admin folder. There should be a file named class-bigbluebutton-admin.php. If you remove lines 291-293 from the plugin, namely the lines below:
if ( ! Bigbluebutton_Api::test_bigbluebutton_server( $bbb_url, $bbb_salt ) ) {
return 3;
}Save the file, and try to change your BigBlueButton server settings. After the change is successful, put the lines back. This should forcibly save your server settings for the time being. Check that you are able to create rooms with your new server settings, and you should be set.
Forum: Plugins
In reply to: [BigBlueButton] Server Settings don’t workHi @larskaae,
Apologies for the misunderstanding. I meant trying to refresh the WordPress settings page, not the API Mate page, and resubmitting the server settings. Your BigBlueButton server looks healthy from what I can see.
Forum: Plugins
In reply to: [BigBlueButton] Server Settings don’t workHi @larskaae,
It looks like those meetings were created in the provided BigBlueButton server, and not on your personal BigBlueButton server, which is why API Mate claims there are no meetings on your server.
Could you try refreshing the page and then saving? If that does not help, would you mind providing the server URL of your personal BigBlueButton server?
Forum: Plugins
In reply to: [BigBlueButton] Server Settings don’t workHi @larskaae,
That looks like the BigBlueButton server could not be reached. This could be due to the BigBlueButton server being down at the time or an incorrect salt.
If you access API Mate at https://mconf.github.io/api-mate/, fill in your server URL ending in “/api/” and salt (shared secret) and click on GET for getMeetings, does the page successfully load meetings in an XML format?
The resulting page should contain: <returncode>SUCCESS</returncode>.
If not, the salt could be incorrect or the BigBlueButton server is unreachable.
Forum: Plugins
In reply to: [BigBlueButton] Delete roomsI’m sorry to hear that. If a similar issue arises in the future, I recommend disabling the plugin instead of deleting it.
Recordings are published automatically, but they are no longer available in the administrator dashboard. To view recordings, please go to the room’s link. They should be visible underneath the join room form. Recordings can also be embedded into other pages using the format [bigbluebutton type=“recording” token=“token1,token2”].
Forum: Plugins
In reply to: [BigBlueButton] Delete roomsHi @kydp9bblu,
When the plugin is deleted, all data generated by the plugin, including rooms are removed from your database. The only way to recover deleted rooms is to use a backup of the database made before deleting the plugin and to recover the rooms from that backup.
Do you have a recent backup of the database that was made before the BigBlueButton plugin was deleted?
Forum: Plugins
In reply to: [BigBlueButton] Delete roomsHi @kydp9bblu,
By reinstalling the plugin, does that mean you deleted the plugin and installed it again? Deleting the plugin deletes all data associated with the plugin, including rooms. For big changes to your website, it is recommended to backup your database prior to the change in case an issue arises after.
If this is not the case, please describe the steps you took.
Forum: Plugins
In reply to: [BigBlueButton] BBB Stable versionWhile we are working on fixing everything we find (or the community does), we don’t have ETA for the release.
We would love to receive your feedback or helping us to test the current beta version.Forum: Plugins
In reply to: [BigBlueButton] Redirection at the end of the meeting / sessionHello @carlostlan,
That looks like three separate feature requests.
1) Capability associated with role for viewing any recordings
2) Edit the link of the created room
3) After the meeting ends, redirect user to the page they first entered the meeting from.Is that correct? I will create feature requests for these.
Forum: Plugins
In reply to: [BigBlueButton] Instructions for creating a room?The recordings with the playback link are located in the rooms individual pages. They can also be embedded into a page using short code with the format [bigbluebutton type=“recording” token=“token1,token2”].
The recordings are no longer available in the administrator dashboard.
Forum: Plugins
In reply to: [BigBlueButton] Instructions for creating a room?Glad to hear you figured it out. There is no current way to view the PDFs in the plugin without going to the playback link in recordings. If you would like that to be a feature, please submit a feature request to https://github.com/blindsidenetworks/wordpress-plugin_bigbluebutton/issues.
Forum: Plugins
In reply to: [BigBlueButton] Instructions for creating a room?More than one room token must be listed in the widget for a dropdown to appear. If you don’t want to use the rooms page, you can continue to only use the widget to log users into meetings.
Forum: Plugins
In reply to: [BigBlueButton] User is not automatically redirectedHi @carlostlan,
That looks like an issue on the BigBlueButton server, which hosts meetings for the plugin. The plugin, by default, provides the same free BigBlueButton server to everyone who downloads this plugin.
If you would like to have your own BigBlueButton server, which is more reliable and has faster recording processing, you can contact BlindsideNetworks at https://blindsidenetworks.com/contact/.