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Forum Replies Created
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Devin, My hosting company is telling me the HTTPS is unnecessary due to the payments being made actually on the Paypal site and therefore no financial information is being provided on our site. Are you telling me that by using an SSL on our site, it will help the GIVE plugin do what it’s supposed to do? Please advise.
HI Devin, since I am not a coder or developer, doing this on my own, I am not sure how to address both issues. Obviously, if I am seeing this in my paypal account, is this a PayPal issue I need to address with PayPal? I do not see a “Sent” status not a URL where you are saying I should, so do I address it with PayPal?
As far as the HTTPS, yes I know that is usual for bigger sites, but have not seen that on any smaller nonprofit sites. How can that be remedied?
The IPN’s used today for those donations (I assume, I am not fluid in code) show
Status = “Retrying”For clarification, WE, the nonprofit are receiving the “You have received a donation” emails, but the actual donors are not receiving theirs. I did not receive mine, but my charity did receive the Give confirmation that I donated.
Issue #1, payments are not being automatically “completed” as donations on the back end even when PayPal has confirmed the donation via receipt by PayPal.
Documentation read. IPN is and has always been Enabled.
Issue #2
Documentation read about the following as well, but issue persists:
We have had 5 people, including myself donate so far (expecting hundreds in nxt few days) and not one person, including me, has been sent a confirmation/receipt email from GIVE regarding their donation. The Paypal has sent their receipt, but the one we created in the Give Plugin has not gone out.Please advise on both issues.
The payments were PayPal Standard and they were actually “Complete” and in my charities paypal account. However, they still only said “pending” in the Give Plugin on my site. Please advise.
Forum: Themes and Templates
In reply to: [Rambo] Everything GoneI do not know. What I Found was that especially with the slider function, you can create a post and upload a “Feature Image” to it. Then go into the customization and use that post at the “home page”. That seems to sort of work. Works better on mobile than desktop. I am hoping these guys that own the theme get this worked out soon.
Forum: Themes and Templates
In reply to: [Rambo] Everything GoneI had the same thing happen.