Zitec
Forum Replies Created
-
Forum: Plugins
In reply to: [Emag Marketplace Connector] Error Import Emag DataBuna ziua,
Ne bucuram ca s-a rezolvat 🙂
Mult spor,
Echipa ZitecForum: Plugins
In reply to: [Emag Marketplace Connector] Error Import Emag DataBuna ziua,
Din verificarile noastre nu am putut reproduce eroarea si o posibila cauza ar putea fi ca ultimul update a fost adaugata coloana “ean_is_mandatory” in tabela “wp_emk_categories”. Va rugam sa verificati ca aceasta exista si in cazul dumneavostra.
O zi buna,
Echipa ZitecForum: Plugins
In reply to: [Emag Marketplace Connector] 500 Error after last updateHello,
We just released a new version and the error should be fixed now.
Could you please confirm that the connector is working?Thanks,
Forum: Reviews
In reply to: [Emag Marketplace Connector] Full of bugs, not worth the timeHello,
Thank you for your message. The features that you’ve mentioned are not yet part of the plugin.
We’ll take into consideration the ideas for future improvements.Have a great day!
Forum: Reviews
In reply to: [Emag Marketplace Connector] Full of bugs, not worth the timeHello,
First of all thanks for your review. We are sorry for your experience so far with the connector.
Please help us understand every item from your list:#1
Type of product -> Taken from product attributes, when most people out there have them on subcategories, modified all products, added type of products.
afterwards I expected the connector to take all products in stock and upload them to emag, but no, you have to modify again every product check visible on emag market place and input the brand. If you have variable products(you have to check visible on emag for every variation), they will create standalone products on emag for every variation, instead of creating one product with variations.
The current version doesn’t have a option for bulk upload to eMAG.#2
Every attribute is duplicated 5 times, so if you have say attribute size M, you will have on emag, under size Size M 5 times. and if you have a product with sizes S, M, L XL, you will get 4 products on emag.
This may be a bug and we’ll have to run more tests for this case.#3
The product image is uploaded, sometimes, as thumbnail instead of full image of the product, throwing you an emag error of invalid images.
This may be a bug and we’ll have to run more tests for this case.#4
I setup up handling time to 1, but emag threw an error forcing me to make handling time 0.
Handling time 0 is the standard option and the seller can set up other option only if eMAG accepts it.Have a great day!
Forum: Plugins
In reply to: [Emag Marketplace Connector] Product attributes sent as doubleHello,
We can’t identify the real cause of your problem based on these info but it be because of a plugin you use to create bulk products. We have paid support in case you can’t handle it and need our help. To assess your website we need the following:
1. Access to the hosting service (usually is cPanel or FTP/SFTP with user and password)
2. The WooCommerce system report (WooCommerce → Status → Get System Report).
3. Access to your admin panel (link, user and password) – it must be an admin user.
4. eMAG Marketplace account details (user and password).
After we get all the above we can start to identify the issues and then to assist you for a fee in installing or setting up the plug-in. Please send your message to [email protected]
We don’t have a feature to help you process the images.
have a great one,
Zitec teamForum: Plugins
In reply to: [Emag Marketplace Connector] The plugin just doesn’t workHi,
There must a confusion because the plugin integration with eMAG was never stopped. Please talk again with eMAG Bulgaria Support Team to clarify this.
Because you refused the paid support I will close this ticket now but feel free to drop us a line at [email protected] if you decide you want paid assistance.
Have a great day!
Forum: Plugins
In reply to: [Emag Marketplace Connector] The plugin just doesn’t workHi,
As we previously mentioned we don’t offer free support.
I can ask a technical colleague to help you with setting up the plugin but you’ll have to pay for it.
Please let me know if you want to move forward with this request.
Thanks!
Forum: Plugins
In reply to: [Emag Marketplace Connector] The plugin just doesn’t workHi,
The error message may be caused because you don’t have the permissions to execute wget. Please contact the hosting company.
Can I mark this ticket as resolved now?
Thanks!
Forum: Plugins
In reply to: [Emag Marketplace Connector] The plugin just doesn’t workHello,
We just published a new version which will fix the shared hosted plan. Please update the plugin version and let us know if it’s working.
Thanks!
Forum: Plugins
In reply to: [Emag Marketplace Connector] The plugin just doesn’t workHi,
In the following days, my colleagues will reinstall the plugin and test it on a shared hosted plan.
If we encounter any issues will come back to you.Thanks!
Forum: Plugins
In reply to: [Emag Marketplace Connector] The plugin just doesn’t workHello,
I understand your concern but we can’t offer free support.
You mentioned on multiple occasions that the plugin it has problems. Please give us some concrete example so we can have a look. I assure you that we are making efforts to keep the plugin up to date.
What I understand it might be a problem in your case is that you haven’t filled up in WordPress the Regular price, SKU and the rest of the mandatory fields from the 8th point in the documentation (Publishing Products To eMAG Marketplace).
Please let us know if you changed your mind and want our paid support.
I will mark this ticket as Resolved now.
Thanks!
Forum: Plugins
In reply to: [Emag Marketplace Connector] The plugin just doesn’t workMorning,
We received you e-mail and I already forwarded it to our technical colleague.
He will contact you in the following days.
Thanks,
Zitec teamForum: Plugins
In reply to: [Emag Marketplace Connector] The plugin just doesn’t workMorning,
We double checked and we can’t find your message. Could you please forward it to [email protected]
Thanks,
Zitec teamForum: Plugins
In reply to: [Emag Marketplace Connector] API URLBuna ziua,
Va multumim pentru raspunsul oferit! Stim ca procesul de suport nu a fost unul de exceptie insa facem eforturi ca de acum inainte sa fim mult mai proactivi.
Asadar, ne cerem scuze pentru faptul ca suport oferit nu a fost unul lin si pe masura asteptarilor.
Pentru ca ati mentionat faptul ca in acest moment problema s-a rezolvat vom inchide acest tichet.
O zi frumoasa!
Echipa Zitec