Automatic Knowledge Base Updates for Imported PDFs

  • Resolved marcellt

    (@marcellt)


    6 months, 1 week ago

    Hello,

    I’m currently utilizing the PDF Import feature to populate the Knowledge Base, which is incredibly useful.

    However, I’ve noticed a limitation regarding how this imported content is maintained. If the source PDF document is updated (for example, if a new version is uploaded to the same URL), the Knowledge Base information derived from it does not appear to automatically or quickly refresh/update.Current Challenge

    Currently, if a PDF changes, it seems one might need to manually delete the old entry and re-import the new PDF, or wait for a slow cron job (if applicable) which may not be ideal for rapidly changing documentation.Suggestion

    It would be highly beneficial to implement a mechanism for automatic and/or on-demand quick refreshing of knowledge base entries that originated from a PDF URL.

    • Automatic: A configurable option to periodically check the source URL and update the vectorized content if a change is detected in the PDF.
    • On-Demand: A simple “Refresh Content” button next to each PDF-sourced entry (similar to the existing “View Source” or “Delete All” options) that immediately triggers the re-processing of the PDF from its source URL.

    This feature would significantly improve the accuracy and maintenance of the Knowledge Base for users who rely on PDF documents for their data sources.

    Thank you for considering this suggestion!

    • This topic was modified 6 months, 1 week ago by marcellt.

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  • Plugin Support m4xw3ll

    (@m4xw3ll)

    6 months, 1 week ago

    This would be difficult with PDFs because they aren’t managed internally in WordPress. I can review an improvement, but one suggestion would be to simply resubmit the PDF url when you update. The knowledge database has duplicate URL detection and if you resubmit a PDF url that is already in the knowledge database it will update it instead of duplicating the content. This was designed specifically for cases like this, so you can easily just submit the URL again and it automatically updates the content. I’m not sure there is a way to detect when the PDF URL has been changed and many PDF urls aren’t coming from within the WordPress library.

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