Cannot Save Blog Template

  • Resolved rosalinamg

    (@rosalinamg)


    2 years, 11 months ago

    Hi:
    I have updated all the templates of my site except for the blog one. I want to change the heading photo, but cannot save it after the change. I have tried many of the suggestions in the documentation section: update the Gutenverse plugging and play with the permalink. The other options are very technical for me. I don’t understand what to do with the Imagick option and other optimization tools out of my knowledge specter.

    Why can’t I do this if I can update and save the headings from every other template?

    Thank you in advance for your insights 🙂

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Pradnya

    (@pradnyajegstudio)

    2 years, 11 months ago

    Hi @rosalinamg,

    Could you share with us your system status? It is available on Gutenverse > System Status dashboard.

    Thread Starter rosalinamg

    (@rosalinamg)

    2 years, 11 months ago

    Hi Padnya:

    Here’s the System Status:

    THEME INFO

Theme Name : Photology
    Theme Version : 1.1.2

WordPress Environment

Home URL : https://rosalinamgtranslations.com/
    Site URL : https://rosalinamgtranslations.com
    Login URL : https://rosalinamgtranslations.com/wp-login.php
    WP Version : 6.2.2
    WP Multisite : -
    WP Debug Mode : Disabled
    PHP Memory Limit : -1
    WP Memory Limit : 40M
    WP Language : es_ES
    WP Upload Directory : ✔
    Number of Category : 1
    Number of Tag : 0

Server Environment

Server Info : Apache
    PHP Version : 8.0.29
    PHP Post Max Size : 64M
    PHP Time Limit : 50000
    PHP Max Input Vars : 5000
    SUHOSIN Installed : -
    WP Remote Get : ✔
    PHP Image library installed : -
    PHP GD library installed : ✔
    PHP GD WebP supported : ✔
    PHP fileinfo library installed : ✔
    CURL Installed : ✔

Active Plugins

Antispam Bee : by pluginkollektiv - 2.11.3
    Broken Link Checker : by WPMU DEV - 2.2.0
    Embed Privacy : by Epiphyt - 1.7.2
    Gutenverse : by Jegstudio - 1.8.6
    IONOS Assistant : by IONOS - 8.5.2
    IONOS Help : by IONOS - 2.2.1
    IONOS Journey : by IONOS - 2.0.0
    IONOS Login : by IONOS - 2.2.1
    IONOS Navigation : by IONOS - 1.0.7
    IONOS Performance : by IONOS - 2.0.3
    Jetpack : by Automattic - 12.2.1
    Real Cookie Banner (Free) : by devowl.io - 3.7.2
    WPForms Lite : by WPForms - 1.8.2.1
    WP Mail SMTP : by WP Mail SMTP - 3.8.0
    Yoast SEO : by Team Yoast - 20.10
    Plugin Author Yoga

    (@yogajegstudio)

    2 years, 11 months ago

    Hi @rosalinamg

    Please try deactivating the plugins one by one, except for Gutenverse, and observe if the issue persists.
    This step will help identify if any of the plugins are causing the problem.

    Thank you.

    Thread Starter rosalinamg

    (@rosalinamg)

    2 years, 10 months ago

    Hi Yoga:

    I tried deactivating every plugin, and the problem persisted.

    And I’ve been reviewing the issues highlighted in yellow in the System Status:

    -PHP Memory Limit-1 – We recommend setting memory to at least 256MB.See: Increasing memory allocated to PHP

    -WP Memory Limit40M – We recommend setting memory to at least 256MB.See: Increasing the WordPress Memory Limit

    -PHP Image library installed Please install PHP image Magic library

    Does any of these issues may be causing the problem? Any suggestion?

    Thanks,

    Rosalina

    Plugin Author Yoga

    (@yogajegstudio)

    2 years, 10 months ago

    Hi @rosalinamg

    Is there any error popped up when you’re trying to save? (for example, red “Saving Failed” box on top of the editor)
    If so, can you send us a screenshot of it?

    Also can you copy all the content of the blog template and paste it here?
    We will check if there is any issue with the content.

    Thread Starter rosalinamg

    (@rosalinamg)

    2 years, 10 months ago

    Hi Yoga:

    Yes, there is a “Saving Failed” error:

    https://drive.google.com/file/d/1diX166P29fh4-YulLZcfn3_zYRCNbRNa/view?usp=sharing

    Page template:

    https://drive.google.com/drive/folders/1KzKsLutBpZaz7_zQmRK2lSqUDmhVhPeL?usp=sharing

    Unable to copy any of them directly.

    Thanks!

    Plugin Author Yoga

    (@yogajegstudio)

    2 years, 10 months ago

    Hi @rosalinamg

    Try adding this code to the theme’s functions.php:

    if ( ! function_exists( 'gutenverse_fix_template_path' ) ) {
	function gutenverse_fix_template_path( $template_file, $theme_slug, $template_slug ) {
		$directory = get_template_directory();

		if ( 'blog' === $template_slug ) {
			return $directory . '/gutenverse-templates/templates/blog.html';
		}

		return $template_file;
	}
	add_filter( 'gutenverse_template_path', 'gutenverse_fix_template_path', 10, 3 );
}

    Let us know if the code works or you need further assistance.

    Thank you.

    Thread Starter rosalinamg

    (@rosalinamg)

    2 years, 10 months ago

    Hi Yoga:

    I’m afraid your menu is not the same as mine. I don’t have the option to edit the theme as a whole:

    https://drive.google.com/file/d/1-JTY5jeC10ViKyLABSBSZwN0Xj9MiQTp/view?usp=sharing

    Then I have to select a template to edit:

    https://drive.google.com/file/d/1r3rScjFA1osEkTutOgcSOjgeyXTMuzRX/view?usp=sharing

    And then I chose the coding editing option:

    https://drive.google.com/file/d/10R_UOKxYNV97c_WS4ymhD3Awh9ACYd5q/view?usp=sharing

    As you may have noticed already, I’m a newbie, also very afraid to destroy all the work I have accomplished, so I will be very grateful if you suggest me a way to fix this, baby level.

    Thanks,

    Rosalina

    Plugin Author Yoga

    (@yogajegstudio)

    2 years, 10 months ago

    Hi @rosalinamg

    You can wait for the theme update.
    We will provide the fix in the next Photology theme update.

    Alternatively, if you don’t want to wait, you could do this through WordPress Dashboard.
    Please check this screenshot for more detail

    https://i.ibb.co/FzXRzgv/Screenshot-2023-07-07-at-09-25-08.png

    If you are still not sure, we recommend to wait for the update.

    Thank you for your patience.

    Thread Starter rosalinamg

    (@rosalinamg)

    2 years, 10 months ago

    It works! =D The problem is successfully solved.

    I appreciate your patience in looking for the solution and training me to solve it. Anyway, I’ll be looking forward to that actualization (I hope I have the notification) because a social widget appears constantly on the landing page, even when I continuously remove it. Well, that’s another thread, and I’ll wait for the update before asking.

    Thanks a lot!

    Pradnya

    (@pradnyajegstudio)

    2 years, 10 months ago

    We’re glad we could assist you, Rosalina. Please feel free to open a new topic about your issue, and we can quickly identify it.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Cannot Save Blog Template’ is closed to new replies.