Plugin Author
Tim W
(@timwhitlock)
This is an access log of non-200 responses. It is not an error log and won’t tell us anything about the root cause.
Also it contains people’s IP addresses, including yours. You should remove it. (Ccing moderator)
However, it does show that [something] responded with status 503 to a bunch of Ajax requests. (possibly Loco Translate, but no way to know for sure). Your hosting provider should look up those 503s in the actual error logs. Of which there may be one, two or even three depending on their setup.
I note that a 503 should be what you see in your browser, but it isn’t. This suggests they have some convoluted proxy server that is not set up properly.
After all this is done with I suggest you change hosting provider. They are giving you poor support. If they knew the first thing about finding server errors they would not fob you off with an access log. Either that or they can’t be bothered.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
*Reads. Removes modlook tag.*
Also it contains people’s IP addresses, including yours. You should remove it. (Ccing moderator)
There is IP addresses but there is nothing sensitive about that. I did fix the formatting but that’s all that’s needed.
Hi @elprebsi. Did you find any solution for this problem? I have exact same problem. Im hosted at UnoEuro aswell.
HI thomaslindby (@thomaslindby)
No I did’nt. It is a big problem, which apparently can not be solved. Or maybe there is a lack of will.
Preben
Plugin Author
Tim W
(@timwhitlock)
I hope you’re not referring to my lack of will. I have this problem reported to me several times per week. Sometimes several times per day. If I had a definitive solution, I would have posted it.
I wrote a FAQ specially for the common problem of servers breaking Ajax: https://localise.biz/wordpress/plugin/faqs/ajax-errors
Insist that your hosting provider fix the problem, or change hosting provider.
I have discussed this with unoeuro several times, nor can they find a solution. Now I just need to ask woocommerce. In fact, I have almost given up hope as we do not get any way.
I will try to send the content in your link to unoeuro and we will see what they say.
I do not know where the error lies, there must be someone who knows more about it.
Sincerely. Preben
Plugin Author
Tim W
(@timwhitlock)
You won’t get any help from WooCommerce. It’s not really an issue relating to their plugin anyway, so I wouldn’t waste my time with that.
From what you’ve shown me your hosting provider are clueless. Change provider to a company that knows the difference between an access log and an error log. This won’t be the last time you need their help, so I recommend you get rid of them now.
