Plugin Contributor
Saji
(@gookaani)
Hi, thank you for reaching out! Could you please check the Inspect Element tool to see if there are any errors in the Console log? This issue might also be caused by a conflict with another plugin. To check for compatibility, could you temporarily deactivate your other plugins and see if the problem persists?
If the issue remains unresolved, we’d be happy to investigate further. You can securely share your login credentials with us using our Contact Form.
Thank you.
thx. where is “Inspect Element tool” ? not found
Plugin Contributor
Saji
(@gookaani)
Since you’re asking, I assume you might be unfamiliar with the Inspect Element tool, which is a browser developer tool. I suggest sharing your login credentials with us securely through our here so we can investigate the issue directly for you. Let me know once you’ve shared them!
Uninstalled, re installed. OK
So you can close this post
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This reply was modified 1 year, 5 months ago by
depannerobot. Reason: resolved