Date picker won’t show up

vaid000
(@vaid000)

11 months, 1 week ago

Dear support team,

we have updated to EM 7.0.4 and are running on latest WordPress 6.8.1.

Problem:
Since the update the date picker won’t show up in front end submission form and also in backend: the date picker stopped working on standard events and recurring events. The new repeating events feature date picker works.
There is no possibility to save the date without the date picker – even if you enter the date manually in correct date formatting the date won’t save.

After updating everything to latest version of plugins and core, we tried the following steps to fix:
1. Deactivate all plugins except of EM –> issue still there
2. Switch theme from actual child theme (with some minimal overrides of EM templates) to standard theme –> issue solved
3. Roll back to version EM 6.x –> we did not try this but in our testing environment which still runs on EM 6.x and WP 6.8.1 everything works fine.

So I suppose the issues is related to child theming and that some of the files in EM 7.x / or some of our override-templates won’t find JS-files needed to display the date picker?
“Note that v7 updated some of the templates for how time is handled (datepickers etc.) so you may need to recheck your templates if you have any.” (Thread: https://ww.wp.xz.cn/support/topic/time-and-date-disappear-on-event-form-when-selecting-recurring-repeating/ )

There are others in this community forum which seem to have the same issue. Unfortunately we were not allowed to post on these threads by forum guide lines – and had to start our own.
On the first glance they are also using child themes and date picker won’t show up, as well events won’t save:

https://ww.wp.xz.cn/support/topic/date-picker-52/

https://ww.wp.xz.cn/support/topic/cant-update-event-dates/

https://ww.wp.xz.cn/support/topic/from-to-event-date-fields-do-not-save-the-dates/ (not sure if this is exactly the same issue)

Hopefully this helps to get closer to the issue! Thanks for all the wonderful extra functions in v7, will soon be great step forward 😉

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author Marcus
(@msykes)

11 months ago

Hello,

Do datepickers work in the backend?

I have a feeling this may be due to updates to our template files, do you override our templates at all? You’ll see them either in your themes/your_theme/plugins/events-manager folder, or in wp-content/plugin-templates/events-manager, rename that folder and see if things work. I’m assuming the former if you say switching themes fixes the issue.

Otherwise, please see our recent release post about an earlier update and (more specifically) how we can help further, still applies for 7.0.5

Thread Starter vaid000
(@vaid000)

11 months ago

Hello,

date pickers didn’t work at backend either. We did some small overrides of the following EM-files (via themes/your_theme/plugins/events-manager):
categories-public.php
attributes-public.php
event-editor.php
when.php

After digging into these files we found the file “when.php” to be the cause of the disappearance of date pickers in front end and back end. After replacing it with the new one of version EM 7.0.4 everything worked as intended.

Topic solved, thank you!
And hopefully this is also useful for the other threads.

Viewing 2 replies - 1 through 2 (of 2 total)

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