Then that might be some configuration issue. Just try some other sites if you have.
unfortunately this is my only site 🙁
Just check all your settings in disqus.com dashboard too
I have tried resetting the plugin both yours and the original disqus one – the comments count still don’t show.
check through my Disqus dashboard as well – no luck with that either
Oh.. So we need to contact Disqus support (Keep official plugin when contacting them)
This is what they replied “This may be occurring if the Disqus embed width is too narrow. To troubleshoot, we recommend increasing the width of the container of the disqus_thread div.”
:/ no idea how to do it though – still waiting for them to follow-up
wonder if it’s specific to those who use the WordPress Twentyfourteen theme
Great.. That means, your theme does this. Is it possible to try changing theme?
I may be able to change to the TwentyEleven theme but maybe not these few days.
seems like another user has a similar problem too.
http://patrick.forringer.com/2014/01/how-to-fix-disqus-comment-width-on-the-wordpress-2014-theme/
Look at this screenshot. Actually comment counts are there. But your theme hides it. I can see count when I check using firebug
awesome!
hmm, gah. any idea what I should change in style.css? thanks for going out of the way to help man!
Hi Wilflare,
Please add below code to your style.css file. Let me know if this doesn’t work
.nav-primary > ul > li.tab-conversation a .comment-count-placeholder {
display:none !importnant;
}
.nav-primary > ul > li.tab-conversation a .comment-count {
display:inline!important;
}
thanks – Disqus replied saying I should switch the width to 481px at least. I tried and now it shows. Didn’t get to try your code.
However, Disqus is totally misaligned on the mobile browser though
