• Resolved kickd

    (@kickd)


    Hey

    I am using Version 1.3.1. I have previously had this problem but now it has occurred again. Please see the thread below.

    https://ww.wp.xz.cn/support/topic/distorted-table/

    I Would be grateful for any solutions. It appears that this keeps happening on mobile view. I am using safari browser on my on my phone.

    Many thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter kickd

    (@kickd)

    Hey sorry to chase this up, but I would appreciate any assistance with this issue pls

    Many thanks

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @kickd,

    Sorry to hear that you are having this issue. We will investigate the issue and give you an update when finished. Sorry for the inconvenience.

    Best regards.

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @kickd,

    We investigated the website but it seems normal on our end. Which browser did you test it with? Also please check the screenshots and tell us if these are the distorted ones.

    Screenshots: Screenshot-from-2020-10-29-10-24-14 Screenshot-from-2020-10-29-10-24-36

    Best regards.

    Thread Starter kickd

    (@kickd)

    Hey

    Thanks for looking into this for me. I am using the safari internet browser on iPhone. It is the default browser for all Apple product’s. The tables are distorted for all of the products. Every single one when using mobile browser!

    Please see screenshot below. https://snipboard.io/dsWMOL.jpg

    Kind regards

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @kickd,

    We will investigate it, seems like it is safari related. But, can you please turn on disable theme styles for table option for one of the tables and try it? This may fix the issue.

    Location of the option: link

    Best regards.

    Thread Starter kickd

    (@kickd)

    Hey

    Thank you very much. That seems to fix the problem.

    Is there a way to change this setting for all products at one or does it have to be done individually?

    Many thanks

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @kickd,

    We are glad that it is fixed. Unfortunately there is no bulk option to apply this option, but we will add it to our development task list to add for future updates.

    Best regards.

    • This reply was modified 5 years, 7 months ago by erdembircan. Reason: typo
Viewing 7 replies - 1 through 7 (of 7 total)

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