editor topic/reply selection not working

  • Resolved Clivesmith

    (@clivesmith)


    3 years ago

    Under the topic/reply form there is a setting No9 to choose between Text Editor Only, Visual Editor Only or Show Both Visual and Text Editors, if you choose Text editor only it displays both the text and visual. I have already created a ticket on bpress because the media upload has stopped working. The visual editor contains an icon to upload media but the text editor does not so I want to stop users tying to upload media until hopefully it is fixed.

Viewing 15 replies - 16 through 30 (of 54 total)
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  • Plugin Author Robin W

    (@robin-w)

    3 years ago

    can you also confirm that you have checked this is not a one off

    ie

    tried other image

    tried other image on a different device

    tried as a different user

    tried with participant and keymaster priviledges

    tried using a reply in different topics

    tried with a new topic

    and any other variations you can think of

    Thread Starter Clivesmith

    (@clivesmith)

    3 years ago

    @codejp3 Thanks I will try that, I am going to export to my local machine just to make sure both cpoies are the same as I have made a lot of changes to my local copy.

    @robin-w I have tried

    (tried other image) more than one image, tried different type, .jpg, png, etc

    ( tried other image on a different device) I have tried 3 devices

    (tried as a different user) I have tried as admin as well a “guest” all replies are moderated so anyone can reply I do not have forum users as such.

    (tried with participant and keymaster priviledges) see above

    (tried using a reply in different topics) Tried lots of different topics

    (tried with a new topic) created new topic and tried again

    Plugin Author Robin W

    (@robin-w)

    3 years ago

    I thought you would have, but just wanted to check.

    Have you tried without style pack, just to eliminate that as well

    Thread Starter Clivesmith

    (@clivesmith)

    3 years ago

    @robin-w sorry I am sure I tried as admin but now that seems to be working. so it would seem it could be a permissions error.

    @codejp3 I run with debug this was the only error I got

    [08-Jun-2023 09:19:57 UTC] PHP Deprecated: Function get_option was called with an argument that is deprecated since version 5.5.0! The “blacklist_keys” option key has been renamed to “disallowed_keys”. in C:\Users\clive\Local Sites\water-at-airports-june2\app\public\wp-includes\functions.php on line 5697.

    I will email you the settings file @codejp3 .

    Plugin Author Robin W

    (@robin-w)

    3 years ago

    ok, so it is probably permissions on the file directory it is trying to upload to The 777/755 server stuff

    Thread Starter Clivesmith

    (@clivesmith)

    3 years ago

    I changed the server setings for upload dir to 777 but still does not work, if it works ie without a picture, the user gets a message that the reply was successful but that message is not showing up with a picture

    codejp3

    (@codejp3)

    3 years ago

    @clivesmith –

    If i get that settings export TODAY, then I can try your Style Pack settings to verify that it is indeed NOT a conflict between the 2 plugins. Otherwise, it will have to wait because I will be away from the computer for several days, maybe a week-ish.

    Both myself and @robin-w would like to see this issue resolved, but the primary focus is Style Pack (specifically whether there’s a conflict with Style Pack or not). As of now, it does not seem to be an issue with the file uploads plugin and Style Pack.

    We may be able to offer a few other suggestions to try, but you’ve already received a ton more support for that plugin here than even in its’ own support forum.

    With that said, it seems that you’ve discovered a probable permissions issue. I’d suggest digging in deep with WordPress permissions and server directory/file permissions.

    Thread Starter Clivesmith

    (@clivesmith)

    3 years ago

    @codejp3 Thank you, I really do appreciate all your help, I have sent you the settings this morning about 12:00 CET.

    If it is a permissions issue would the reply form just reject the replies with pictures without a error message while accepting the replies without pictures

    • This reply was modified 3 years ago by Clivesmith.
    codejp3

    (@codejp3)

    2 years, 12 months ago

    @clivesmith – I’ve had delays with email, but your file did finally show up. I reset Style Pack to all defaults, imported your settings file, and activated the Inline Image Upload plugin, and was able to successfully upload images. No issues at all.

    I tried:

    1.) various formats (png, jpg, gif)

    2.) with/without image descriptions

    3.) with/without image dimensions

    By default they are uploaded to folders within /wp-content/uploads/hm_bbpui/###/ (### is the ID of the post). The permissions for that folder and subfolders are 0744. It is working with those permissions.

    If it is a permissions issue would the reply form just reject the replies with pictures without a error message while accepting the replies without pictures

    @clivesmith

    I’d have to dig into the code for that plugin. It may be coded to display a message, or it may fail silently.

    If your folder permissions are fine, then I’d look into the WordPress permissions, and that will take some digging to see what permissions that plugin uses, and which user groups/roles are assigned those permissions. A plugin like User Role Editor may help with that.

    If the permissions are fine (both directories and WP roles), then I’d look into other limiting factors – Are there file size / total space limitations on your server? Have there been any server changes recently, and if so, what?

    If you can’t figure it out and the plugin author can’t help you figure it out, then you could ask your hosting provider to look into it, or hire a freelance server admin/troublehsooter/debugger to help you get it straight.

    Thread Starter Clivesmith

    (@clivesmith)

    2 years, 12 months ago

    Thank you very much for your help, I really appriciate it, this is a summary of my thughts on this problem.

    My replies all come from “anonymous” people, I do ask for a name to credit them with the post but they are not members.

    I have three users – an admin, a contributor and a subscriber(participent).

    Everyone was be able to submit a picture with a reply but now the admin is the only one that can.
    Everyone can still submit a reply without a picture.

    ****** It copies the pictures to hm_bbpui_temp for both the admin and others but only moves the pictures to a sub folder in hm_bbpui for the admin. ******

    This was working fine in May. I have taken all plugins back to march 23 and used an old functions.php in the child theme but it is still not working.

    I have tried the “User role plugin” but that does not help, there is no anonymous role and the subscriber/contributor checkout ok.

    I have tried this on the live site and using the Local software on a windows PC so I am sure the problem is not server permissions.

    As @codejp3 and @robin-w have it working on their test sites I think I will have to just stop users trying to upload photos, as I am sure some will think that their replies have been sent as there is no error message.

    codejp3

    (@codejp3)

    2 years, 12 months ago

    @clivesmith – You’re welcome!

    Even though this is not a Style Pack issue, it’s still an unresolved issue, and I don’t like unresolved issues.

    If it was working, but isn’t now, then clearly SOMETHING changed. I’ll try to help you figure out what that “something” is.

    I did NOT verify that guests could upload pictures, and will do so when I can and get back to you. I recently did some traveling and my server and dev laptop are not accessible at the moment, but should be later this week.

    Thread Starter Clivesmith

    (@clivesmith)

    2 years, 12 months ago

    Thank you.

    codejp3

    (@codejp3)

    2 years, 11 months ago

    @clivesmith – I’m getting settled back in after several months of being away from home. Got a chance to look into this a little more and the issue on your site is the same issue I encountered on my local dev site.

    Guests are not shown ANY of the TinyMCE visual editor buttons (including the inline image upload button). As shown in this topic, NONE of those buttons are shown to guests, only to logged-in users.

    Step #1 is to get the TinyMCE visual editor to display for guest users. I don’t have a solution for that yet, but I’m looking into it.

    Once the visual editor and buttons are displayed to guests, THEN you can test whether the inline image upload is actually working or not. No way to know as it is right now.

    Hopefully I’ll have a working guest TinyMCE editor solution for you in the near future.

    codejp3

    (@codejp3)

    2 years, 11 months ago

    I have three users – an admin, a contributor and a subscriber(participent).

    Everyone was be able to submit a picture with a reply but now the admin is the only one that can.

    It copies the pictures to hm_bbpui_temp for both the admin and others but only moves the pictures to a sub folder in hm_bbpui for the admin.

    @clivesmith

    This would be step #2 to investigate. We’ll approach this when the time comes, but it may require creating a private forum on your site that only admins are able to see/use and create a temporary admin account for me on your site. It is HIGHLY RECOMMENDED to NEVER do this, but I think we’ve had enough interactions in the past that you may be comfortable enough with it. We’ll approach that when the time comes. Step #1 is dealing with the TinyMCE editor visibility for guests, and I’ve hit a dead end with that and decided to reach out to others for additional input. I’ll update you as I find out more.

    • This reply was modified 2 years, 11 months ago by codejp3.
    Thread Starter Clivesmith

    (@clivesmith)

    2 years, 11 months ago

    @codejp3, My Guests do see the TinyMCE visual editor buttons as soon as I enable the image upload plugin, in fact that plugin over rides the bbp style plugin because the 9. show editors setting in the Topic/Reply form doesnot change what the visitors/ users see.

    I have had a response from the image upload plugin and I have sent them some info.

    Just a thought is TinyMCE a part of wordpress core ?, could it have been changed on the latest wordpress update ? I have not been able to roll back before the latest wordpress update.

    I am more than happy to give you an account, if that helps.

Viewing 15 replies - 16 through 30 (of 54 total)
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