Error

  • Resolved musicletter

    (@musicletter)


    3 years, 2 months ago

    Hi! As of today the beautiful plugin (last version) no longer works on our site. Here’s what appears when we try to use any available feature. If the error persists, we will uninstall it. Thank you very much.

    SCREENSHOT

Viewing 15 replies - 1 through 15 (of 18 total)
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  • ziotoni

    (@ziotoni)

    3 years, 2 months ago

    I had same problem yesterday, but today instead is working.

    iinde

    (@iinde)

    3 years, 2 months ago

    I am having exactly the same issue.

    Plugin Author Jordy Meow

    (@tigroumeow)

    3 years, 2 months ago

    For everyone who is encountering issue, please absolutely:

    • Mention your AI Engine version
    • PHP version
    • PHP Error Logs (maybe the last 5-6 lines after trying the plugin)

    I can fix it right away if you share with me this 🙂

    Thread Starter musicletter

    (@musicletter)

    3 years, 2 months ago

    • Mention your AI Engine version
      1.3.53
    • PHP version
      PHP 8.1.8
    • PHP Error Logs (maybe the last 5-6 lines after trying the plugin) You say that? “Un errore di E_ERROR è stato causato nella linea 23 del file D:\inetpub\webs\musicletterit\home\wp-content\plugins\ai-engine\ai-engine.php. Messaggio di errore: Uncaught Error: Failed opening required ‘classes/init.php’ (include_path=’.;C:\php\pear’) in D:\inetpub\webs\musicletterit\home\wp-content\plugins\ai-engine\ai-engine.php:23
      Stack trace:
      #0 D:\inetpub\webs\musicletterit\home\wp-settings.php(447): include_once()
      #1 D:\inetpub\webs\musicletterit\home\wp-config.php(83): require_once(‘…’)
      #2 D:\inetpub\webs\musicletterit\home\wp-load.php(50): require_once(‘…’)
      #3 D:\inetpub\webs\musicletterit\home\wp-admin\admin.php(34): require_once(‘…’)
      #4 D:\inetpub\webs\musicletterit\home\wp-admin\update-core.php(10): require_once(‘…’)
      #5 {main}
        thrown      “
    Plugin Author Jordy Meow

    (@tigroumeow)

    3 years, 2 months ago

    Hi @musicletter! Please try 1.3.54 🙂 Let me know if it fixes it.

    Thread Starter musicletter

    (@musicletter)

    3 years, 2 months ago

    Hi Jordy. We tried. Unfortunately the error persists. Always the same.

    Thread Starter musicletter

    (@musicletter)

    3 years, 2 months ago

    Any news about the error? Thanks

    Plugin Author Jordy Meow

    (@tigroumeow)

    3 years, 2 months ago

    Do you have the issue with 1.3.62? Can you check your PHP Error Logs again @musicletter ?

    Thread Starter musicletter

    (@musicletter)

    3 years, 2 months ago

    @tigroumeow Unfortunately even with version 1.3.62 it doesn’t work.

    Plugin Author Jordy Meow

    (@tigroumeow)

    3 years, 2 months ago

    The error can’t be exactly the same as last time though, because I tried to fixed it for you (basically, to make something clearer for your install, since your install was looking for the PHP files in the wrong place, I am not sure why). Can you try to share the exact error?

    Thread Starter musicletter

    (@musicletter)

    3 years, 2 months ago

    The error is still the same as I reported previously. The plugin is always updated to the latest version. The php version is the 8.1.8. The only thing I can tell you is that the main directory of our site is musicletter.it/home

    Plugin Author Jordy Meow

    (@tigroumeow)

    3 years, 2 months ago

    You mean the error is exactly this?

    Uncaught Error: Failed opening required ‘classes/init.php’ 

    Thread Starter musicletter

    (@musicletter)

    3 years, 2 months ago

    Unfortunately we are not programmers but simple users. So we cannot tell you technically and exactly what the error is, we can tell you that when we try to dialogue with ChatGPT or to create an article, the system returns us the error that we have already reported at the beginning of this report. (HERE) Everything worked perfectly before. The plugins used on the site are always the same.

    Thread Starter musicletter

    (@musicletter)

    3 years, 2 months ago

    Dear @tigroumeow.

    Not finding a solution, despite ourselves, we deactivate the plugin for now, hoping to reactivate it soon.

    Thank you

    @musicletter

    Thread Starter musicletter

    (@musicletter)

    3 years, 2 months ago

    Hi @iinde did you solve the problem?

    • This reply was modified 3 years, 2 months ago by musicletter.
Viewing 15 replies - 1 through 15 (of 18 total)
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