I have the same problem
– Do not let me see the statistics worpress.com
– I can not configure any module.
– When I go to Dashboard marks the Siguier error: Error fetching static.html.
I have to reinstall Jetpack?
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This reply was modified 9 years, 8 months ago by
proyecto13.
where did the “WordPress.com Tools” link go that was located @ Jetpack > Jetpack > WordPress.com Tools > Go to WordPress.com.
You’ll find quick links to WordPress.com tools all over the new Jetpack dashboard. For example, to manage plugins or write posts, you can click on the links in the “Apps” tab, under Jetpack > Dashboard > Apps.
Just curious, what does the new stats have to offer for benefits when compared with the old stats?
The Old Stats are still there, but miss a few elements that are only available in the new Stats panel:
- The new Stats on WordPress.com include an “Insights” tab that gives you a little summary of how well your site is performing, when it might be best to publish future posts, how your previous posts have performed so far, …
- New Stats include Geographical Stats, showing you where your visitors are coming from.
- New Stats display Page Views of course, but also Unique Visits, to give you an idea of the number of different people that actually visited your site.
I hope this clarifies things a bit.
@proyecto13 That’s indeed a known issue. We’re working on a fix right now. Find more details about this issue here: https://ww.wp.xz.cn/support/topic/jetpack-4-3-error-fetching-static-html/#post-8154121
Thread Starter
cwdv
(@cwdv)
I also noticed that when I access my admin area via HTTPS all areas of Jetpack return a blank screen except Jetpack > Akismet which appears to work fine.
Thanks
Clint
all areas of Jetpack return a blank screen
That’s indeed the issue @proyecto13 reported above. It will be fixed in Jetpack 4.3.1, that will be released later today, or tomorrow.
Thread Starter
cwdv
(@cwdv)
I installed the update today 4.3.1, and I no longer get a blank screen like I did before the update. However, it is unable to load any data, and continues to indicate it is trying to load data.
Thanks
Clint
it is unable to load any data, and continues to indicate it is trying to load data.
Sorry to hear that! Can you please use Jetpack’s Debugger module to send us some more information about your site?
1) Go to the Jetpack page in your dashboard.
2) Click on the Debug link appearing at the bottom of the page.
3) Click the link that says “click here to contact Jetpack support.”
4) Fill in the description box and your name and email address.
5) Click the “Contact Support” button.
Thanks!
