PayPal complete your payment setup loop
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Hi There,
Not sure what is going on but I have installed WooCommerce and WooCommerce PayPal Payments on my Dev site and I am trying to connect this to my PayPal business account. PLEASE NOTE: the business account is new and there are no connections to previous website urls.
The issue I am seeing is that when I go to the ‘Payments’ tab and select PayPal as an option, I have the blue ‘Complete setup’ button. Clicking this, I then get the ‘Complete your setup’ page, from which I then login to my PayPal account and receive the ‘Congrats, You have been approved for PayPal payments….’ message.
Cliking on ‘Return to WooCommerce’, I just get sent back to the ‘Complete Your Payment Setup’ page, where I have to connect to PayPal once more.
It’s like it is stuck in some form of loop ?
Not sure if there is anything else I should be doing from the PayPal account side, but it has completed all the test transactions without error etc…..
I have turned off ALL of the other plugins and still nothing.
Any ideas as I am just super frustrated and not sure what else to do…..
I would have thought that I would see some other screen and options in WordPress/WooCommerce, irrespective of whatever I may or may not havbe in my PayPal setup.It is a business account and like I have mentioned, I get the ‘Congrats, you have completed your setup’ message.
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Hi @kennedyd,
Thank you for reaching out to us, we are here to help.
It seems like you are having issues completing the onboarding process. We’ve prepared a fixing package that should address the issue you’ve reported. You can download it from the link below and install it in your environment: link
This fix is planned to be included in an upcoming official update, but you can already test it to confirm if it resolves things on your side.
We look forward to hear from you.
Best Regards,
JamieI spoke too soon. Doesn’t work. False alarm.
I am still stuck in the loop of PayPal telling me that I am connected (“Your account is linked to WooCommerce and you’re ready to take payments on your site. You can go to your business account to set up your new capabilities and link a bank account.“), I return to WooCommerce and it still then states I have not finished setup and sends me back to the ‘Complete your PayPal setup’ in WooCommerce page, even though I habve had onscreen confirmation that the set-up was ompleted and approved.
This is a new installation as well, so I have no idea what is going on.Could it be getting upset because I am setting this up on behalf of a client and I sit in one Country, but the store is in another ??? The PayPal account and where I have said the store is located are the same (Netherlands – PayPal was setup in Dutch, to make sure everythign was fine. The company is a registered Dutch company). Site hosted in Germany, I am in the UK !
Just desperate now…..
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