Dear @hsherazch ,
Thanks for getting in touch with us.
Could you, please, go to the Settings and make the Number of Rows to Backup at once 1000, like this? https://prnt.sc/tdg5on
Let us know what happens after you try backing up after changing the data we asked.
Hi dear there is already the same setting as i have attached in the below link screenshoot fo my site!
View post on imgur.com
I did the same as you told me the above screenshoot showing 10000 but i did 1000 then backup goes to 72% and failed have attach the image link!
View post on imgur.com
Dear @hsherazch ,
Could you send the log file so we can understand the issue?
You can download the mentioned log file by this article link:
https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/
Please send it via wetransfer.com using the link retrieving option.
Like this: https://prnt.sc/qr3ntv
I have upload their and below is the link!
https://we.tl/t-bRxIrhx7XC
Dear @hsherazch ,
Thank you for the log.
We checked it and noticed that it stopped on the same table for a couple of times.
The table in reference is:
wp_wfconfig
So, could you try backing up just this table and let us know how it goes?
This screenshot will help you in achieving that.
https://prnt.sc/teqa73
You can uncheck all the tables besides the mentioned one and click Backup.
It showing the same error i am sharing the link with you:
https://we.tl/t-QbfRmqQ4lC
Dear @hsherazch ,
Thanks for sharing the log with us.
We checked and noticed that you have a plugin called Wordfence.
Could you try updating that plugin? Once it is updated, please, do the backup.
Or else, you can exclude that plugin table from the Database backup and try backing up again.
Hi dear for your convenience I already deleted wordfence plugin so can you please suggest any other way??
[Moderator note: Please, No bumping.;
Dear @hsherazch ,
Have you tried backing up afterwards?
Did you face any problem?
If you did, could you send the backup log for us to check?
I just sent you last time and there is a still same issue! Backup stucks at 72%! ia m sharing latest log again with you!
https://we.tl/t-CIIVS5Ix0u
Dear @hsherazch ,
Thanks for sharing the log with us once more. 🙂
Could you, please, go to the Settings and make the Number of Rows to Backup at once 100 instead of 1000, like this? https://prnt.sc/tdg5on
Then try backing up again and let us know what happens.
It’s just doing the same as it stucks on 72% and backup failed!lease dear it’s a request please do something to back it in working!
https://we.tl/t-ObHzMmJF0q
Dear @hsherazch ,
We checked the log once again.
Could you try one more thing, please?
Please, try backing up without the wp_wfconfig table this time and let us know what happens. To do that, you can uncheck the mentioned table from Custom Backup > Backup Database > Custom. https://prnt.sc/tixxvb
Sorry for the hassle, we are trying to see which solution would work for you.
I will do it and really appreciate your working!
