Hi Tom, I cannot confirm this issue. With version 6.0.4 the switch is working fine.
When you disabled them can you still see them as active or they are disabled? If disabled, do they still get triggered?
Thank you for the reply. The notification appears turned off on both the main /wp-admin/edit.php?post_type=notification page and on its individual page — but it still gets triggered.
Any ideas?
Cannot be! Are you sure no other plugin is sending the notifications?
Yes, I am sure. Yours is the only notification plugin I have installed. The problem persists even if I turn off the notification on its individual page and save it (in addition to experiencing the problem when I turn off the notification on the main /wp-admin/edit.php?post_type=notification page). It appears there is no way to turn off notifications now. Any ideas?
Hmm, there shouldn’t be any cache which holds the notifications, especially if you see them turned off when you do this on the individual page.
Can you please turn on the debugging in plugin settings to see if anything will be caught and the notification will stop coming through?
Thank you. I will give that a try. Just to make sure I am doing the right thing, do you mean to check “Enable error logging” or “Enable Notification logging” or both? I assume just the former but want to be sure.
OK. I just enabled both of those and did two tests where I updated a post. In one test, I didn’t turn either of the two relevant post update notifications off and in the second test I turned one off. In both instances it seemed that both notifications triggered. I can email you a screenshot of the error log if you like.
What’s the best email to send to?
The best is to post here a link to public image (you can use https://imgur.com/upload/) but if there is sensitive data on the screenshot please email to [email protected]
Thanks! Just emailed a copy and paste since I realized that the full notification logs are too lengthy to fit into one screenshot.
Thanks Tom, it gave me an idea. If you have one or both notifications disabled, can you see something like this in the notifications table? http://brkts.com/dCgyPw
I’m asking specifically about the nav, on my screenshot: All (2) | Active (1) | Disabled (1)
Thanks. Turing the notification off and then refreshing the table does seem to successfully change the numbers, shifting them from active to disabled.
Ok, here’s the big question. Are you comfortable to access the database and send me the content of a few fields?
I’d like you to disable both notifications, and then go to the database (probably via phpMyAdmin) and access wp_posts table (or yourprefix_posts).
There I want you to find the notifications by their IDs, you can see the ID by going into specific notification in wp-admin and checking the address bar.
The last step, please copy and send me the content of post_content and post_status columns for both notifications. Please do this safely via email.
