Sounds like a permalink issue caused by your theme or another plugin. Can you test with all other plugin deactivated and while using the default WordPress theme? If you re-save your permalinks after doing that does the feed appear?
Thread Starter
danbru
(@danbru)
I disabled all plugins except EM and switched to Twenty Fifteen. I then selected default permalinks and saved the setting.
http://fbcmountjoy.brutech.net?post_type=event&feed=rss2
Chrome loaded the feed xml fine, but MailChimp still failed to display the feed in a campaign. (All my MC code is correct and I have feeds – even EM category feeds working there.)
If I enable pretty permalinks again, Chrome then fails to load the xml.
http://fbcmountjoy.brutech.net/events/feed/
Thread Starter
danbru
(@danbru)
Any more thoughts on this?
Which version of Events Manager and WordPress are you using?
Thread Starter
danbru
(@danbru)
Latest of both.
The fact that I am running the site on a subdomain effect anything?
sorry for the confusion, but can you give us more details please (eg. MailChimp vs EM rss) ?
Thread Starter
danbru
(@danbru)
The site has been published since this thread began. It is now located at fbcmountjoy.org.
The events feed url: http://www.fbcmountjoy.org/events/feed/
The feed validates at Feed Validator only when permalinks are set to default.
Last time I tried it, even with permalinks on default, Mailchimp was unable to load the main events feed, though it is loading category feeds fine.
How can I get the main events feed to work?
What kind of errors are you seeing when trying to use it with MailChimp?
Thread Starter
danbru
(@danbru)
MailChimp is not really the issue at this point. Category feeds work fine there.
The primary issue is that the main feed will not load unless permalinks are set to default.
However, the category feeds are working fine regardless of permalinks.
Thread Starter
danbru
(@danbru)
Also, there is no way (that I know of) to check Mailchimp for errors when the campaign loads.
For Example:
This category feeds works: http://www.fbcmountjoy.org/events/categories/general/teens/feed/
The main events feeds does not: http://www.fbcmountjoy.org/events/feed/
Thread Starter
danbru
(@danbru)
Can anyone assist with this issue?
You don’t have a page published at the main events url (the parent URL of the feed you’re trying to use), which is why /events/feed/ isn’t working.
What’s the URL your main events page?
Thread Starter
danbru
(@danbru)
The previous links are no longer active because the project has since been launched. However, the main events RSS still does not work.
The site is now located here: http://fbcmountjoy.org
Main events page: http://www.fbcmountjoy.org/church-events/event-browser/
The main events feed URL will not work at Feed Validator or in a Mailchimp campaign when Permalinks are turned on.
When Permalinks are turned off, the main events feed URL works at Feed Validator but not in a Mailchimp campaign – so something is still wrong.
All category feeds (example) are working fine. They validate and Mailchimp can read them.
What is wrong with the main feed?
Thread Starter
danbru
(@danbru)
I would still like to see this get resolved…
Any help?
