• Resolved mhdxusman

    (@mhdxusman)


    Hey

    I get an error “Saving Failed” when I remove the ‘Zeever’ logo from my theme.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jegstudio

    (@jegstudio)

    Hi @mhdxusman ,

    Regarding saving failed, if you’ve made any other changes, does the issue still persist?

    We have some recommendation that might help solve this issue :
    1. Refresh your permalink, go to Dashboard->Settings->Permalink and try to changes the permalink.
    2. Check your site health, go to Dashboard->Tools->Site Health, in the Status section, check if the REST API is being blocked and also fix other issues you see there.
    3. Check your web’s firewall service, there is a chance that the service may block your REST API calls. This can cause issue because WordPress mostly uses REST API inside the editor.
    4. Check your php error logs, see if there is any error at the time you’re trying to save.

    Let us know about the result.

    Thank you

    Plugin Author Jegstudio

    (@jegstudio)

    Hi @mhdxusman ,

    We’ve updated to version 1.3.4.
    Could you please update and check if the issue still persist?

    Thank you.

    Thread Starter mhdxusman

    (@mhdxusman)

    Fixed

    Updating the Gutenverse plugins fixed the issue. Sorry about the late response. Thanks for the help!

    Plugin Author Jegstudio

    (@jegstudio)

    We’re glad the issue has been resolved.

    If you don’t mind, would you leave us a review of your experience using Gutenverse?
    It will help a lot to motivate us to provide improvement and the best experience for our users.

    Best regards. 🙂

    Thread Starter mhdxusman

    (@mhdxusman)

    Of course! I’ll do it right away.

Viewing 5 replies - 1 through 5 (of 5 total)

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